Cool Breeze Air Conditioning 13120 Southwest 130th Terrace, Miami, FL 33186

"Used this company to purchase new air conditioning units, inside & out in July 2021. Got 2 yr paymt plan. Finished paying units 7/25/2023. Air stopped working on 10/23/23. Had to pay $98 for “tech” to come by who said “blower wheel had broken” & new part would need to be ordered. Part under warranty so no charge but CHARGED ANITHER $$350 TO “INSTALL IT!!! It appears we were sold a DEFECTIVE IR REFURBISHED UNIT WHICH CONVENIENTLY WENT OUT 2 MONTHS RIGHT AFTER PAYING OFF THE “BRAND NEW” AIRCONDITIONING UNITS BIUGHT INLY 2 YRS AGO!!!!!"

"Trustworthy family owned AC company. The appointment was made promptly and the technician showed up exactly on time. He took his time to check everything and answered all my questions and concerns. Excellent service from beginning to end. I highly recommended Cool Breeze."

"This is a terrible company. I originally wrote a review sometime ago, but I think they must have paid Google to remove it. I originally installed my unit in November of 2010. By January of 2011 I had issues with the unit. They came out and backflushed... but by May of 2011 it had problems and stopped working again. After *many* calls, they finally agreed to change the compressor in the AC. After this, I still foolishly called them, as I didn't know much about ACs at the time. In February and May of 2012, the AC stopped working again, and each time they would come out, they would charge hundreds of dollars. Sometimes simply to backflush the unit, which takes about 10 minutes, and is very simple to do. At one point, I also asked them to acid clean the coils, and they charged $375, which is a completely ridiculous price. I have since learned to backflush the AC myself, which ends up solving most of the problems. Also once per year, i acid wash the unit. I realized that the pump and bucket, and hoses you actually need to do this cost less than the $375 they charge to come out. I convinced my HOA to buy these tools and service our own ACs in common areas, which we now do. When issues came up, I started using other contractors -- such as Triple C repair -- to do examine the unit. In 90% of cases, my AC (water based heat pump) just needed a back flush due to sediment in South Florida water. Once a year it needs an acid flush. Every now and then the high / low pressure switch needs to be changed, which ought to cost about $75 (it's no more than $10 or $15 at a local plumbing supply store). What bothers me most of all (10 years later!) was that they had absolutely no shame, coming back 6 months after a brand new install ($3k) and charging me hundreds of dollars to do these simple repairs. They have an attitude of complete entitlement. I learned about how this company rips people off the hard way by slowly learning how to do these things myself. Don't trust them. Use other contractors."

"Outstanding very professional and courtesy service! I was bless to have had an awesome service man whose name is Oscar! Oscar was very professional and knowledgeable as well as informative+ He came ready and completely took care of my air conditioni! I couldn't have been better bless to have had such a polite and respectful service man as he! I will highly recommend that he gets recognition for the outstanding customer service he renders to Cool Breeze customers! It is because of him why I will highly recommend your aur condition company to all who .maybe in need of trust worthy and professional ac setvices!!!"

"I called Cool Breeze on a Mon. pm and I had a professional, friendly and extremely punctual Technician next day at 9:00 am. The technician, Ransel, was extremely professional and efficient. He showed me step by step what was wrong with my AC unit and explained all the work he did. He was extremely thorough and went above and beyond. My AC feels brand new now! Had a great experience and I was so happy with the service, I signed up for their maintenance yearly package. Highly recommend."