uBreakiFix by Asurion 1620 Airport Boulevard, Pensacola, FL 32504

"The employees here are 1st rate. Friendly, fast, and professional service. I needed a screen fixed on a Google Pixel 3AXL and was worried that it was impossible because of the age of the device. The shop found a screen and was able to fix it the same day. Thank you for the great customer service."

"Brought in a family member’s phone about a charging issue. They had dropped the phone and afterwards it either barely charged or wouldn’t charge at all. I wasn’t sure if the problem was that the charge port contacts were dirty or if the entire port needed to be replaced or if it was a battery problem or something else entirely. Took the phone in after a stressful day of work and insurance’s only advice being: “We can’t do anything, go see about a third party repair shop”. This place was conveniently nearby my workplace so I decided to try it. Went in, handed the phone over to a guy who looked at me like I had just ruined his day by walking in, I explained what happened, he sat the phone down and quoted me a repair price that cost more than I paid for the actual phone in full. He added on: “If that’s what’s wrong with it” as if he knew it wasn’t the problem and expected me to waste my money anyway by paying for the repair. I gritted my teeth, said I’d ask the family member if they wanted to go through with it for that price, took the phone back and walked out. I eventually decided to try the repair myself at home, that I’d take my business back to Express Mobile Tech if I couldn’t or just buy the phone again as it would be cheaper. Thankfully the home repair was easy, some debris to clean up and turns out the port was just loose, still fully functional. No more charging issues. Maybe the guy here was having a bad day - I don’t know - but I won’t be back or ever recommend this place to anyone. I guess I can’t be too mad, it definitely saved me money."

"They never have my screen replacement! What's the point in paying for insurance on your $ 2,000 dollar phone, which is brand new, not a antique you can't find a screen. And months later, I still have a broken screen. I need my phone for my business. I am on a business cell plan. I can't be without my phone otherwise lose many sales opportunities! Don't bring new phones here expecting to use your insurance. They probably have your screen if you pay them directly for it. Or is an older model."

"I came in because my phone battery was dying extremely fast and would randomly shut off. I first went to Best Buy who couldn't do anything for me, but they recommended me trying this place. So thankful they did! I spoke to Chris, and he listened to what the issues were, did a quick diagnostic, checked if my phone was still under warranty, and ordered parts. Chris was extremely easy to work with I would highly recommend going here for any tech issues."