Lakepointe at Jacaranda

"Horrible, dirty, racist , and I’m not black but Hispanic and Kim Gue is an absolute racist. Maintenance does not follow up with repair tickets. Mold is inside of the unit because maintenance failed to repair the AC. And the moisture inside of the walls. This is an a place that you would want to move that. This is a place that you would want to move to this is a place you would want to throw red tomatoes at. This place is a bad joke. Very manipulative staff . They Continuously evade tenants when repairs need to be done . Grounds are not kept clean . Parking is horrible . They sneaking parking restrictions mid lease. Whenever you bring up a maintenance issue, the staff becomes retaliatory against you. The manager, Kim is everything that every other negative review says about her. She is extremely judgmental, she is extremely manipulative, she is emotional and racist.. Property Manager Kim Gutierrez offered me a renewal and I signed . Valentina Plata Trujillo ( assistant office manager ) counter signed and everything is good . When I brought it to her attention about my things with mold in it she then brought up that I needed to sign another paper and attempted to use that as leverage /and refused me to sign said paper . Kim and the staff in a whole are aggressive and retaliatory .That's not how it goes, the lease was signed by both parties . Due to their negligence of not repairing the AC when they should have and me constantly bringing this to their attention she chose to breach my 12 Month renewal that we both signed on and is claiming I was month-to-month. Take my advice, and you will thank me later... There are many properties in the area with much more sight full amenities. Less Emotional landlords and who are possibly less manipulative. This Property is ran by a modern day slumlord. Because the grounds are not kept properly, because maintenance are not thorough in addressing problems, because the rental manager, and those who fall under her are absolutely deceptive. Because the maintenance man, Jose /Jesus doesn't address his duties and lies to cover himself . Those reasons solidifies why no one should take on the headache with moving here."

"I actually have enjoyed living here my major concern is that I pay for my car port and my car got hit and it was brushed off when I brought it to management attention however no major damage but it’s visible. NOW THE PARKING ISSUE AND THE FACT THAT I HAVE ISSUES WITH MY NECK AND HAD 2 SCREWS PUT INTO MY SHOULDER HAVING AN UPCOMING PROCEDURE AGAIN ON MY NECK AND SHOULDER TO RELIEVE THE PRESSURE SO I CAN BE ABLE TO TURN AND SEE TO THE RIGHT OF ME IF I HAVE TO REVERSE INSECURITIES OF USING MY MIRROR OR CAMERA ON THE CAR. I ASK TO BACK IN BUT CANT ALLOW I DO IT FOR YOU I HAVE TO DO IT FOR EVERYONE ELSE. BUT MINE IS MEDICAL AND I CANT BE EXEMPT BUT SOMEONE ELSE LIES AND GETS A PASS. OK NO PROBLEM."

"I used to enjoy living here, but since they’ve hired a third party company to regulate their parking problems I cannot wait to leave. The charge per vehicle is $70/yr for which you do not get a designated or guaranteed parking spot, where you pay an astronomical amount for rent with no added safety or security.. You have to register your vehicle by disclosing your personal information to a third party company, which is an invasion of your privacy…Also no area for guests to park, for which you need to also register, and they can only park for 14 days before they are towed. The threats and rudeness is Very disappointing. I am very unhappy with the way the management sneakily went about enforcing these new parking rules, especially during a mid-lease. I will not be renewing my lease and I do not recommend living here….the disrespect to their residents is inappropriate and appalling."

"Best Apartment Complex in Fort Lauderdale. Getting ready to leave because of work but otherwise I would never move. Friendly environment and great Team in the front office, specially Valentina made it all easy for me. Thank you for making it an amazing living experience."

"This complex is a total dump, do not be fooled by the nice front. This complex has gone down hill as the owners focus is on profit. They tell you they are always available not true,they ignore maintenance request that entails them spending money. We are now being threatened to have our cars towed and booted if we back in!!, we are overpaying for a complete dump and we cannot park how we want?? Wow if guest come here they have to register their cars. I'm sorry but this complex is a complete POS and no one should have to register this complex is far from being anything close to being luxury. The entire complex leaks when it rains a lot, management is aware that the roof needs to be replaced and do nothing. They are aware of mold issues and cover it up with cheap handymen. The gym is old and outdated,they have an old covid machine that hasn't worked since 2020, one of the machines has been broken since my husband and I moved in. The unfair parking enforcement was the final straw for me, when I walk my dogs I will encourage all my neighbors that I see to give an honest review of this complex as it does NOT deserve not even 2 stars.. Stay tuned as the residents will give honest reviews of what's really happening with this complex."