Esperanza & San Pedro Flats

"I lived here for 2 years and loved it. The location is well worth the price. However, the building is very old with very minor upgrades inside. If the interior of the apartment was renovated, it would be a great place to live!"

"I live in San Pedro Flats, but since that’s grouped with Esperanza, I’m having to post here. This has hands down been the worst renting experience I’ve ever had, including living in college apartments. The amount of issues we’ve had living here over the past year has been insane. The windows/side door have leaked ever since we’ve moved in. I have sent countless emails to inform them the rain must be leaking down through the walls from the roof, and from cracks in the side of the building, and they have been to literally just caulk over the cracks and act like that would be a fix. I once complained enough that they rebuilt the inside wall of just our kitchen, which obviously did not address the leak since IT LEAKS DOWN THROUGH THE WALL FROM THE ROOF/OUTSIDE WALL. The ONLY way you can get ahold of management is by sending a nasty email, otherwise they don’t call you back or respond. Our laundry shed has had countless electrical issues and at one point was shocking tenants, and before management had gotten an electrician to fix the issue, they posted in our portal that the shed was “safe to continue to use” and it clearly was not. When maintenance comes to fix issues, they make comments such as “Well, it’s a 100 year old building, what do you expect?” And gas light you for expecting to have actual resolutions to the building maintenance rather than their “band-aid” repairs. It’s cheap rent, and it’s clear why. Just know what you’re getting into before renting here. It’s extremely frustrating dealing with management in any capacity with the issues here."

"Worst experience I have ever had living somewhere. Since moving in (3 months ago), I had a refrigerator break an ruin hundreds of dollars of food, then took 5 days to bring a new one out. black rotting rotting wood around window frames, active termite damage, roof leaking in three different spots, none of which has been addressed. You can call as many times as you want but they wont call you back or answer. The only response in an email you will receive is that they will let upper management know and you never hear back."

"Horrible management. Lack of empathy, urgency, organization and communication. Poorly ran. Do not live at a Mckinley property"