Colonial Forest 5928 Firestone Road, Jacksonville, FL 32244

"Not a resident but live nearby and have watched the decay of these apartments. There are gutters hanging down off the roof torn screens and broken doors, siding falling off the sides of the building. If I was looking for a place to live this would not be my first choice. You can see the bad maintenance and improper management just by looking at the place."

"For $980+ we should not have to fix our own apartments buy toilet seats blinds, paint our own walls, clean our own apartment when we move in. This is sad and very frustrating. Then you have nasty management in the office. Trash over flowing. Homeless people getting free apartments stairs broken. At this point it’s time for remolding we are now living in slum apartments. Management is giving their family places to stay for free that they do nothing but trash the place grass not being cut. Walls rotten floors caving in links everywhere. It’s so much more I could say. I will be calling housing authority. This place needs to be condemned till they fix all of the problems. Most of us have children and safety come first."

"My daughter applied for an apartment here and she went back and forth with Leigh where she was asked to load additional documents and was then told via email that she was good and needed to come in and do a walk around of the apartment she was assigned to. When she went to the office some other lady was in there and was extremely rude putting her hand up to my daughters face when she tried talking to her. She then rudely told her that she was not looking at an apartment because she did not make enough monthly to live there and they do not accept pets even though the website states they are pet friendly and asked about pets on the application. My daughter left feeling hurt and degraded and wasted her lunch break on being insulted. They are lucky I don't live in Florida or I would have gone to the office and degraded her to her face and see how she like being treated sub human. Have some decency people, especially when you don't have the best apartments in Jacksonville. People are on hard times but still deserve respect and to be treated like any other."

"I've been living in these apartments a long time, and as the years progress, the value of these apartments decreases. Kitchen cabinets need to be replaced. They do not replace window screens. They no longer fix or replace doorbells, and they don't have anything you need. There's only one maintenance guy out here, so work orders are backed up. The grounds are not well kept like the use to be. The dumpsters are surrounded by trash, and it smells. These apartments need to be renovated immediately."

"I literally hate this place. Run away from this place it is not worth it. I’ve been having these problems going on for 10 months. They put a band aid on the problem then revisit it after you done screamed and yell. I’ve been told they will not fix certain things because I’m not a new tenant coming in. I get the run around. I’ve emailed these photos and more to them. Including videos. They don’t care At All. Run Run Run Run. I’m not the only one with these problems. I lived here 3 years and majority of the ppl are go through similar things in these Apartments."