Waterline Bonita Springs

"Our family also got thrown out in the streets. The manager Brooke did not give us a chance to explain and my parents don't understand english. She forced them into signing a paper saying they would move out. We also had Ana and she did their paper work, we never even signed a lease. These people are shady and throw people out for their mistakes. We are from Mexico and we complained of a neighbor using racism words and even threathen to call ICE, Brooke did nothing about the white man and next thing you know we have to leave for a lease that was not done correctly by Ana. She shady and tells us not to worry. Now we homeless. They don't care unless you are a White person."

"My uncle used to live here. He was forced to move a month ago for having unauthorized people living with him. The manager Brooke made him sign papers to move. We found out the lady Ana did not add his roomates to the lease. I would not recommend living here they will kick you out when it's ther own fault. They don't care they left my uncle homeless."

"You can never get a hold of anyone. Phones are never answered and the 2 blonde females are ignorate and unprofessional. Brooke the manager told my dad from Guatamala he couldnt apply unless he had a bank account. My white friend went back the next day and he was told he could use paystubs or a bank account. Do I need to say anymore."

"Michelle was very helpful, and professional. She was able to help us easily navigate the application and move in process. The property is very nice and has a lot of great amenities."

"I moved here in good faith April 2021 and will not renew lease for 3 basic reasons. 1. Management has been incompetent regarding my privacy and peace. They have done nothing to make upstairs residents accountable for their loud running, jumping, bouncing balls and intentionally trying to disturb me. Goes back months ago when upstairs was having a loud party with about 18 people partying very loudly. I and in a nice way asked if they could hold it down on 3 different trips up to ask. Finally called the police because waterline was not available. Found out from the District Manager they spoke to these people the previous Thursday about their loudness and they still scheduled the party anyway. But the problem is they have not responded to help to me in any way…NONE. But the manager has talked about calling their attorney but I finally realized I think they are putting me off because I’m leaving soon. The present manager, scheduled a time to come to my apartment after months of complaining and stood me up, never showed never called and this was after standing me up several times before. 2. The breezeway where I live has been filthy since I moved in. See pics. They say it has been power washed…wrong. Water was sprayed on it, but not power washed or cleaned in any way. Actually it’s filthy because residents leave their garbage out for days at a time when there is no pickup and varmints tear bags open and spill garbage all over the place. 3. See pics of the front of my building, looks awful and not care for. There is much more I could say that is negative, my point…don’t come here unless you like filth and mud, and no accountability for neighbor residents. PS we have had numerous break-ins at waterline and management only had our gate fixed just a few weeks ago, it’s been broken since I moved in last April and it’s somewhat broken now with only one bar working for the entrance. I have always pay my rent on time and been very respectful, have been a good tenant, but I and many others have not been acknowledged as such. James Pearce"