Sanibel Holiday 1648 Periwinkle Way, Sanibel, FL 33957

"We were all so sad to see the devastation on our favorite place to vacation, Sanibel Island, by Hurricane Ian. I had rented a week in Sanibel and a week in Captiva for this Christmas Holiday. I did not want to call right away and cancel my reservation, waiting to give them all a little time. Within two week of Ian, Sanibel Holiday called and emailed me offering me a full refund or the option to rebook for next year. Unfortunately we chose the refund, due to the fact of not being sure where the island would be in a year or two. My account had the money in it that day. I would love to say the same for the Captiva Week.. they never called me.. after numerous times of trying to email etc. I FINALLY received a call and they will not return my $9800.00 saying I did not have trip insurance and they are releasing my money to the owner on December 30th. American Reality was horrible, and I am now out almost 10,000.00...... I WILL NEVER RENT FROM ANYONE ELSE AGAIN AND RECOMMEND SANIBEL HOLIDAY TO ANYONE AND EVERYONE."

"We have been happily renting with Sanibel Holiday for decades, until our most recent trip. The unit we had at Coquina Beach was a little worse for wear when we checked in, mainly some staining on the carpets. We didn’t tell Sanibel Holiday because we assumed they knew, and also we were so happy to be on holiday after extended COVID lockdowns in Canada. After returning home from Florida, Sanibel Holiday informed us that we were being charged for the stains on the carpets (the ones that were there prior to our check in) After some back and forth explaining that we have rented for 36 years without incident, they refused to give back our deposit. It’s very frustrating that if I had taken pictures or videos of the unit when we moved in, this would have been avoided and I could have proven that we were being charged for damages we did not incur. This is very much a case of being guilty until proven innocent, which we obviously can’t do because we didn’t take pictures. Unfortunately we will be using Royal Shell for future rentals, as Sanibel Holiday does not seem to value three decades of customer loyalty."

"Booking with Dave Bunch was wonderful. But it went downhill from there. I am a realtor and understand professional photos can be deceiving, but goodness. After a busy day of traveling and arriving to our condo the A/C was broken and the thermostat read 80 degrees. The unit itself was incredibly dated, dusty, and appeared to not have been touched in some time. Food crumbs in the silverware, used toilet brushes next to each toilet for our toddler to reach, the cable was out, centipedes in our children’s room. I understand things happen - but this was a huge letdown. I’ve emailed twice now with zero response. Sanibel has been a special place for our family for many years and we wanted to give this booking agency a try, but never again. Your money would be much better spent on a nicer property."

"I've had excellent experiences with Sanibel Holiday over the last 7-8 years. They are friendly and helpful. They've found me places to stay on a moment's notice when I've had flights canceled (due to New England snowstorms) or a last-minute decision to extend a vacation. And all the condo units they've booked for me have been superb---beautiful, well situated, clean. I highly recommend them."

"We've rented through Sanibel Holidays for 6 years and found them to be professional, courteous, and responsive. Not being one of the very largest agencies on the island, they make a point of knowing who you are and how they can help. We advocated to stop one of the wildlife ponds from being filled in and they supported us, using their network to lend weight to what turned out to be a successful effort. They are prompt to meet any needs that arise during our stay. We recommend them without hesitation."