Briarcrest at Winter Haven Apartments

"Have family who stays There I DONT RECOMMEND TO CHOSE HERE FOR PLACE OF LIVING ONLY IF ITS YOUR LAST RESORT ! When having trouble in apartment they take days /weeks to send someone the inside needs to be updated really bad ! You cannot live happily or peacefully out there they complain about everything little thing you do it’s like walking on thin ice to live where YOU are paying to reside . Especially the lady Ester ! 0/0 and the cleaning lady who cleans the inside of your lil for way is RUDE! She wants people to bow down on her but No ! Nobody told her to get the job she has if she’s going to be miserable… thx"

"I am totally greatful for the opportunity to live in this community and for the support from Esther Garcia and the staff for always being there when I requested a service. This is my “Home for now”. Thank you."

"No control over children who play in very destructive manner. It’s not a quiet place at all. Poorly maintained everything. Briarcrest is turning into a slum with it’s current management and useless personnel. This place has a trash valet that is supposed to pickup trash each day, well you are forced to pay, but doesn’t pickup the trash though you have paid. It’s a scam as is their cost of water to you is criminal. A 3 bedroom with 6 people and washer/dryer in an apartment should not cost the same as 2 people in a one bedroom with no washer/dryer….scam. Zero security or they say they have security but ironically he prevents no crime in the apartment complex. I could go on and on about the children with no parental supervision of any kind."

"Neighbors are friendly and location is fantastic for grabbing a bite to eat. The main office is highly disappointing with maintenance. Pool is constantly dirty or closed, currently the fitness center lock is broken and half the facility cannot be accessed (picture). One if the on site laundry facilities has been closed for 2 weeks, creating a backup at the other facilities across the property. Leaky air conditioning units require multiple calls to have the flooding addressed, I’ve personally had them out here 5 times to address the same problem. Suspected mold problem that has been requested multiple times to be addressed in the vents, but they just wipe with a paper towel and move on. Leaking gutter, exteriors falling apart, and locals sorting through the dumpsters at night. Despite all this, they are still raising rent on tenets while letting the property go. Highly recommend looking elsewhere for the value."

"Aug, 22 update:They have increased the rent to 15% for present residents and 36% for new tenants, which is too high. I am moving out soon to Carlton arms. There are so many vacant apartments in Briarcrest right now with people moving out... I wish they had tried to retain the old tenants. I have been fortunate to live in the quiet side of the community. I have had a few service requests, which were met on time. The location is great, with supermarkets and almost everything around. 3min drive to the downtown. There are three non-gated entrances to the community, but I wish they had put up a board at each entrance guiding the apartment numbers. It is difficult for visitors to find specific apartments."