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Quality Inn & Suites Conference Center
5665 Cypress Gardens Boulevard, Winter Haven, Florida, United States
About the Quality Inn & Suites Conference Center
Quality Inn & Suites Conference Center is a premier lodging destination located at 5665 Cypress Gardens Boulevard in Winter Haven, Florida, United States. Our institution offers comfortable accommodations and top-notch amenities for both leisure and business travelers. With a convenient location near popular attractions and a dedicated conference center, guests can enjoy a seamless stay whether they are attending a meeting or exploring the city. Our friendly staff is committed to providing exceptional service to ensure a memorable experience for all guests.
Photos of Quality Inn & Suites Conference Center
5665 Cypress Gardens Blvd Building A, Winter Haven, FL 33884, United States
Reviews of Quality Inn & Suites Conference Center
"Do not get a room here!!!! They don’t have air conditioning or heating. My family and I are freezing in this room!! They had the nerve to slap A radiator heater into the room like that was acceptable!!! I’ve never"
"There is nothing quality about this inn! When we arrived the front desk agent was taking a personal call for at least five min before she even looked our way. I know she knew we were there because I had two small kids with me. When she was done with her call she then said “her boss needed her in the back” after she was done with all that she then was able to check us in. When we got to the room it was extremely dirty. We spilt water on the floor brushing our teeth and wiped the water with the towel, it was black after one wipe. Everything was covered in dust. There were employees smoking in the hallways. It looked like this room has not been cleaned in awhile. I tried to call down several times, from my cell phone and the phone in the room and it was like the front desk phone was disconnected. I reached out to the general manager and have not gotten a response. I tried to speak to a manager when checking out and there was none at the property."
"Would give this hotel less than 1 star. Elevator was broken, heat and AC both broken, have never seen a hotel so run down and filthy. Booked a 4 night stay, we had no where to go the first night then checked out immediately. Mini fridge did not work, gap about 1/2inch above the door, tv remote missing the back, I could go on and on 0/10 do not recommend"
"That was absolutely one of the worst stays I have ever experienced. The day we checked in, I had called ahead to confirm my reservation. Get there at check in time, and all the sudden they didn't have a room for me, unless they took it from someone else. Get our room and it is DISGUSTING. Nothing is clean. The air conditioning doesn't work. Bugs in the bathroom. Headed down stairs and told the front desk about the air(we're in Florida, you NEED air) and they said they'd fix it. Go out, come back and still not fixed. Told them again. Nothing. Slept in the room and it was absolutely miserable. The air sounded like it wanted to start, but instead, kept making loud screeching sounds. Worst night of sleep. Told the desk AGAIN in the morning. They sent someone up, and finally he showed up. Pushed a few buttons and said he'd be right back. He never returned. I wasn't shocked by this. The only shocking thing at that point was that there wasn't MORE bugs in the shower. We went out again, and that night it was still not working. Told the desk again. They had no other rooms to accommodate us, still no shock at this point. Guy came up and actually worked with the wires. Said it would work and the room would be cold. The room temp lowered alright. From 80 to 79. I should be grateful. No. It was my teenage daughter and I and the hotel portion of this trip was absolutely garbage. I asked for a manager for a refund or SOMETHING, and apparently they don't work, except for Mondays. The day I'm gone. I recommend burning this place and it's staff down. The close convenience to Legoland is not worth the attitude, lack of caring, bugs, and of course no air."
"This place was a mixed bag. The hotel has great bones I can tell it used to be a spectacularly classy place, however, time has taken it's toll. That being said, what it lacks in updates is more than made up for with the excellent managerial staff and the housekeepers. So friendly and so helpful. They even bent the rules for us a bit so we could check in a smidge early when we arrived a bit early. The pool at this place was phenomenal! So clean and deep and such a rare gem when it comes to hotel pools. The cleanliness of the rooms was so so. But the materials this place is built of are just those that don't stay clean no matter how much you clean them. My little family did have some food in the room and we attracted ants. But the negatives aside, it was close to our destination (Legoland) and they let us keep the car parked there even after we checked out."
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