All County Metro Property Management

"The worst company I have ever met in my life. and if you make a comment they tell you that they don't recognize your record, they don't respond on time, except when you're 1 day behind on rent, they charge you almost 100 dollars a day. stay away from them"

"Terrible service, Terrible communication. I filled out an application for an "available" property. Two hours later, my husband goes to fill out the application and the property is all of the sudden unavailable. I call the company and ask for a application fee refund because my application wasn't even ran for the property and he told me that he can't refund but will hold my application for 30 days for other properties. Which would be fine if they actually had other properties but they had NO other properties. Such a scam! At this point it's not even about the money. How do you take my money for a property that isn't available. Such a joke!"

"Terrible service. Maintenance requests go ignored for months. Requests disappear from portal. When you manage to get in contact with someone they ask you to submit another request because they mysteriously disappear. Yet they never respond to them. Our rental property has had the same maintenance issue for months and it has yet to be resolved after several emails, calls and requests. Stay away."

"A property management company that fails to communicate. I wouldn’t trust the five star reviews that are two years old - I don’t recognize any of the names mentioned. It’s been the most laborious experience trying to work with this company. Maintenance issues have gone unaddressed and then mysteriously disappear in the work order portal. I have had to go so far as to communicate with the owner directly due to this company’s unresponsiveness. The front desk person, Shelbi, is kind and helpful, but the rest of the office have been anything but. Phones are rarely answered, promises for repairs are made but then never scheduled. Save yourself many many headaches and look elsewhere; I was naïve when I decided to ignore the poor reviews. My emergencies (broken water heater, non functioning ac) were addressed, albeit it took them 4 days to deliver hot water, but the things we found in disrepair upon move in have been ignored, despite being advised by Tim Trimbath to put in duplicate work orders that have now conveniently disappeared. It’s been an awful experience."

"During our recent experience, the staff members were very accommodating & willing to look after all our needs. The property where we have moved is a brand new residence, and we have had many questions, e.g., instruction manuals for new appliances, mailbox number & location. David has been especially helpful in getting answers -- very detail-oriented."