Regatta Shores 2335 West Seminole Boulevard, Sanford, FL 32771

"The people currently renting from building 300 apt 117 are thieves and liars. My package was delivered at their doorstep and the office called them and he stated he never received my package. When in fact I have a picture of my package sitting at their doorstep per the delivery confirmation. Crazy! I guess. I shouldn’t expect much from this area of Sanford. How hard is it to return a package to someone."

"I am a current resident at regatta shores. So far I have noticed additional fees in my rent that were not made clear until I paid my fit months rent after signing my lease. I also do not feel parking fees should apply since we do not have assigned or preferred parking. Now that is my reasoning behind the 4 stars. However, the maintenance staff is on point usually. Sure, people leave trash outside the trash compacter, there is nothing staff can do about others lack of courtesy. The trash is always removed ASAP by the staff. Additionally, anytime i have put in a maintience request, no matter how big or small, they resolve the problem asap. Pretty impressed by that part."

"Do not rent from Regatta Shores. Some aspects of the rental experience, such as additional monthly fees and flooding-related issues, were not made clear until after the lease was signed. Parking fees, despite no assigned spots, and mandatory pest control charges were not clearly communicated. Trash overflowing from the dumpsters weekly, despite a monthly trash fee. There was a persistent mold smell in ground floor units, including ours following flooding prior to our move in that was not disclosed. Communication from property managers was inconsistent, and support to renters was limited. My overall impression was that the management approach prioritized profit, looking for any and every opportunity to extract money from tenants, and provide as little as possible in return. Ultimately my experience was frustrating and dehumanizing. Avoid this place at all cost. Update: 01/23/2024 I want to acknowledge UDR's response below to say that it misses key issues. My main concern with the extra fees was what I saw as a lack of clarity and the scope of those fees not being fully disclosed until lease signing, forcing what I saw as a 'take it or leave it' situation. If they want to take the approach of an “all fees are listed on the website and in the contract” response, then fine. However, it doesn't address the misleading impression their approach gives. So, for those looking to rent, keep in mind that the rent advertised by UDR isn't the total cost you will be expected to pay them. Extra fees can greatly add to what you owe, making your total monthly costs higher than what the advertised rent suggests. Also, in their response UDR ignored other problems I mentioned, like unguaranteed paid parking, ongoing trash issues, and poor communication, including a surprise early move-out inspection. They only addressed the mold smell which they imply they attempted to address adequately. We will agree to disagree on that. Even disregarding many of my other criticisms, the photographic evidence of overflowing trash alone should have been embarrassing, yet they failed to acknowledge that in their response. How they’ve reacted here should give you some indication of what to expect should you choose to move there."

"Lived here for a year back in 2018, the front desk attendant/customer service reps were very helpful and kind. Amenities were very nice and well kept. The apartments themselves could’ve been a bit more updated but I’m sure they’ve done updates since then."

"I saw the reviews and still thought to take a chance on this apartment complex. The lake is stunning and the location is prime. Once i saw the property, i immediately applied. it was well worth the price. The best part of it all is that when we had complications with our application (it blocked me from submitting) Kimberly spent the good part of two hours focused on my issue and having a great conversation with my Wife and I. I cannot speak for the living condition yet but as far as customer service goes, they are top notch and that makes me eager for my potential stay."