Pointe South Rentals & Real Estate

"Susan Carleton and her partner, Samantha Trout, recently sold our rental condo on Perdido Key. Interestingly, we had purchased this same condo from Susan in 1999 and never imagined she would be the same person selling it for us 24 years later. To say that both Susan and Samantha were utterly amazing is a true understatement. They are both skilled professionals who know the market, inside and out, and seemingly, every aspect of buying and selling properties. We were a little concerned about the current market, given the high interest rates and rising flood/wind insurance premiums for beach properties. However, Susan and Samantha quickly put that concern to rest and secured a buyer for our property in record time. They are both very personable, professional, knowledgeable and detailed oriented. There were no questions left unanswered and the entire process was quick and easy. We will be shouting these ladies' praises to anyone we come across who is looking to buy or sell properties because we know they will be in the hands of the absolute utmost professional team. Thank you Susan and Samantha.....!!!"

"Pointe South Real Estate & Rentals are truly the BEST. They are so committed to providing the best experience during your sale and closing. We were so well taken care of and always with a very happy voice. Thank you for such a great experience throughout the entire process. We are repeat clients and can attest that Pointe South truly does everything at the highest level possible. Amazing results always!"

"For personal reasons I had to vacate my rental on Strickland Pl. I lived there nearly 5 years. The house was home day one. South Pointe maintained any possible a problem arose. Sammy was my property manager and rose to the any occasion that presented itself. I will miss this lovely, comfortable home but mostly Sammy and efficient South Pointe rentals!"

"My experience with Pointe South from beginning to end was outstanding. From the very first meeting with Susan - I had a complete sense of peace in knowing she was going to do everything in her power to meet my needs. Susan's knowledge of the area, her understanding of what my needs were and her desire to get as much information as she could about my property both past and present gave me peace of mind and confidence in knowing my property would be sold. The entire Susan Carleton Team was amazing and kept me informed - up to date and on task as offers came in for the property. - They truly work as a team - they were completely in sync and worked exceptionally well - each one supporting the other. Susan, Samantha and Miranda were professional, friendly and efficient and each one treated my business with personal attention as if we had known each other for years - yet I had never met any of them before putting this property up for sale. They had patience with us when we had questions or delays due to internet or devices issues - they were helpful, kind, understanding and prompt with every reply, document, and need. They were proactive in seeking buyers and were quick to answer any questions or concerns I had regarding buyer requests or legalities. When the buyers had a last minute delay in the closing - Susan had my back - she kept things on task and made sure every "t" was crossed and every "i" dotted. I had no concerns that she would make sure that every piece of paperwork was in perfect order. She was there from beginning to end to make sure there were no other unnecessary delays. Susan, Samantha and Miranda even went above and beyond when I requested a list of contractors to help me with repairs on another property I own that needed attention, but was not being sold. Hands down - this was the best experience I have ever had with any real estate agency and I highly recommend them for anyone who is looking for a team that will be attentive to your needs."

"I recommend Pointe South Real Estate without reservations. I had the pleasure of working with Samantha Trout for a purchase and a sale and both transactions were professional, efficient and compassionate. Trust and transparency are essential to such important life decisions an I felt Samantha and her agency worked to facilitate an experience that empowered me to make sound decisions. Not to mention the excitement of finding the perfect property with Samantha's patience and experience guiding the process."