Lorraine P. Clark, DMD 12517 Yellow Bluff Road, Jacksonville, FL 32226

"NIGHTMARE, UNPROFESSIONAL & SHADY! 0 stars. High pressure sales of thousands of dollars on 1st visit. Empty promises. Fake niceness. Blatant lies. Takes advantage of senior citizens. Predatory wolf in sheep's clothing. I am a new patient (they have NO records of existing patients and inconvenience them to resubmit everything at new office. Good luck). Kendra at front desk extremely rude. Dr. Lorraine Clark profusely apologized and admitted multiple times in front of staff, to being an EPIC FAILURE during my ENTIRE treatment, but blamed patient (me) for her & her office's gross incompetence and lack of proper training. Had 2 dental emergencies in less than 5 days. Answering service (Lauren) Wednesday said office would call back in 45 minutes. No one ever did. 2nd call Friday (Sandy) says no DR on call, office closed, inflammation RX never called in to pharmacy (DR/staff lied on Pharmacist & said it was). No one helped or cared! Dr. Clark blames her answering service for everything. Gaslights patients. The right hand does not know what the left hand is doing. I literally did EVERYTHING I could do (even at my own expense) to resolve this quietly and privately. I never asked for a refund. She OFFERED full refund (after admitting numerous failures) along with a upgrade to old + new replacement. We agreed (so we thought). Very important: Dr. Clark OFFERED full refund & replacements in front of staff/witnesses. However, there was a major and shady betrayal the very next day where I was still forced to pay $4000 for cheap/inferior/unsafe dental work that doesn't fit (see image, protruding bottom tooth on "new" work, left with old one with bad lab work) with Teisha Office Mgr (who fake nice at 1st, witness with DR...also tearfully apologized for many failures & promised to make everything right including full refund). But she too rudely brushed us off with no refund for $149 ($79 pt, $70 family unused) Vantage Plan. Now forced to live in pain, swelling, unable to eat along with mental & health hardships they caused, financial burden of multiple unnecessary travel/appts and burden of scheduling with another dentist to fix this mess. It is a prime opportunity to do the right thing. Honor your (public) word Dr. Clark! SOLUTION: I want my $4000 + $149 full refund, plus new replacement + upgrade to old and I will never step foot back in that shady office. They can't be trusted or respected. Medical/Hippocratic Oath: "If you can't help, do no harm". The entire month+ long experience has been a nightmare and has caused IRREVOCABLE HARM. BEWARE! THEY WILL TRY TO LURE YOU IN! AVOID AT ALL COSTS! It is crystal clear, they do not care about patients. No one deserves to be treated this way."