Dental Associates of Florida - Lakeland

"Very disappointed and dis-satisfied with my last 2 visit's I tried to explain to the dentist what is going on with my recent crown that was put in. I feel the crown was not made right it doesn’t fit my mouth. This tooth is way too big it hits my cheek and it feels like I have a rock in my mouth the dentist shaved it down so much now that the tooth is very sensitive to cold and it hurts to floss. I asked for a new crown to be made and it was explained that I would have to pay for it again. Which I feel is very unfair. I paid for a crown and now i have discomfort. They also pulled the tooth behind it the same day they put in my crown in I do not why they would do this I would have thought to wait sometime for the crown to adjust to my mouth I do not know what to do now. I will be searching for a new dentist to go to."

"Disgusted, I try to give people the benefit of the doubt, but not after feeling how I felt after leaving this dentist. After waiting a week to be seen, I was happy to finally get rid of this horrible toothache. Was greeted by a pleasant woman at the front desk. Called right away, but the woman that called me back was very flat, she didn't open the door all the way to greet me in and turned her back for me to follow her. She seemed irritated and bothered. She couldn't get her equipment together, and when she finally did, someone else had to come help. The dentist was very nice, I had some unanswered questions and he gave me some options. After he left I had additional questions about my treatment plan and how the insurance would pay out. The lady still seemed irritated as if I was being bothersome. I stepped out to the lobby behind her, after she herself told me to go out there for better phone service so I can get my finances in tact for my procedure. What she didn't know is that I heard her speaking with the front desk about me asking her questions and made a totally unprofessional inappropriate remark and walked away. Smh. What she doesn't know is I myself am a nurse and deal with patients on a day to day basis and would never be discussing a pt inappropriately with other staff. It made me so uncomfortable that I let the front desk girl know that I heard the comment and left disgusted. As much pain as I'm in, I would never go back or refer anyone, back to that office. Total waste of time"

"I was a client for this specific office for years. I like the friendliness of front desk and hygienist was absolutely my main reason to go to this office. On 5/4/23 I had treatment plan for extraction, a few resin composites. Upon receiving the service, the desk told me ~$1000 my share for today. So I paid the office $1500, knowing that I need to come back for implant 3 months later. So I paid extra with the intent for future services. When I got home, called the office and asked them please cancel any future treatments, they did. I have called the office numerous time for last 6 months to return my $500 or so they have not. I filed a complained with my insurance about this office yet no return of my fund. They are holding me and my fund hostage because the Argus has not paid their fair shares of the bill. I am in disbelieve that this office treat patients as such & holding me accountable for some one else, not returning my money over 6 months, because insurance delayed their payment. I have no desire nor recommend any one to go to this office. I respected & trust the office giving them additional fund for my own future treatments, now unable to get my money back...very interesting, never seen such a pathetic rules. I paid full amount for services that I received. giving the office additional fund for my personal future treatment has nothing to do with insurance payment."

"I know that going to the dentist isn’t the most pleasant experience but this place is wonderful. Everyone is so accommodating and friendly and the dentist is top notch. I’ve had a lot of work done and am 100 percent satisfied."

"(Isaac Jones) The staff at D.A. Of FL are so welcoming and friendly! They are always so helpful and caring! The doctors are patient and so nice and very sweet! The Hygienist are thoughtful and friendly. Everyone treated me so well and made my experience very worthwhile and memorable. I recommend anyone to give them a try! Fair pricing and they will make sure they make you feel comfortable."