Diamond smoke shop 12481 South Orange Blossom Trail, Orlando, FL 32837

"They sell fake RAW PAPERS diamonds smoke shop papers on the top real papers at the bottom"

"Dope shop with cool people until a new employee refused to return a broken vape. Okay, cool. I spoke to a regular employee after that and they said they should have done something for me and they are sorry. Okay, cool Kept coming back until this last visit where the wrong vape was purchased, I didn't open it (he did) and he refused to switch it with the right one. I explained it was a mistake and he explained it was policy. Welp, lost a 2 year customer"

"It is frustrating that I’m having to write yet another review on this place, but I just want others to know this environment before coming here. I purchased an “OOZE” Slim Twist Pen but had returned with it not even an hour later to return it. It was going to be a gift for a friend but they had already purchased a disposable. I understand the whole “No Refunds or Exchange” policy verbally explained by the cashier, but given the fact that I come to this shop few times a month, I was really counting on the staff making an exception and would grant me a refund for the product. After all, isn’t that what ‘good customer service’ should imply? The staff member made no effort to provide customer service whatsoever and the LEAST they couldve done was offer me store credit. I’m very disappointed with this place."

"Great location with an array of products. Was Looking for replacing pieces. Lady at the location gave me a thoughtful piece. I broke a piece the first day got a much better replacement. Thank you. Very kind staff"

"Awesome shop. They have some of the most unique items I have seen at amazing prices. We had the pleasure of going in while the owner was there, he provided excellent customer service and was very nice to chat with. Will definitely be coming back soon!"