Modern Age Tobacco & Gift Shop

"The staff here is very rude & unattentive Their return policy is ridiculous. It doesn't matter what the situation is , there are absolutely no returns, exchanges, refunds, or otherwise. So even if what you purchase doesn't work directly after purchase, the answer is NO. So in short they stand behind nothing they sell in their shop. There are so many good smoke shops in Gainesville that have super friendly employees & NORMAL return policies that no one should ever need to bother dealing with the negativity in this place. I recommend Green Leaf or any other smoke shop for that matter. If the owner reads this review, I'd like to make a suggestion . I know your shop has been here for many years & you must be doing ok simply due to this fact, but just think about how much better you'd be doing if you just up your game a little. I by no means feel you need to kiss anyone's rear but a little nice goes a long way. I mean would it hurt to greet people when they enter , maybe ask if there is something you can help them with & actually answer the questions they have (not refer to Google). Your clients should not feel like an inconvenience when they come in. For every one person you lose, you lose at least 10 more. I don't personally like to see people fail, so maybe take a little constructive criticism & do something other than scoff (I can hear you scoffing) at it."

"These guys have a nice Humidor. Good selection of Popular Cigars"

"People here are always nice. But I've gone every single week this summer for a specific product that I've been buying here in bulk every 3 or 4 months for 10 years. Hmmm. Why aren't you getting enough anymore? You know I keep coming back!"

"This place is awesome. BEST SMOKE PRICES IN TOWN FOR CIGS. Great employee service! LITTLE BIT OF EVERYTHING SHOPPING WISE.... RECOMMEND TO ANYONE!!!!"

"All the employees here are like my best friends! Always greet me with a smile, prompt service and ALWAYS remember what I order. I'd give em 100 stars if i could. Love these guys too the moon and back!"