Staples 13585 Tamiami Trail North, Naples, FL 34110

"I called the store before heading there. The voice message said it was open till 8pm so off we went. Not so! We got there at 7:01 and it was locked up tight! I wonder what the store manager has to say about this inconsistency that put us out through no fault of ours! We tried!"

"Ned was exceptionally helpful with a program we were working on and it had a tight deadline! Also , the printer spit them out wrong and the fold was reversed and he took the extra time to refold 150 programs even when he didn’t have to. He went above and beyond and help us in our time of need!"

"Kelly in Print was terrific! Always a big help. Thank you"

"I placed an order on the 7th of Feb its a custom size card that I cannot enter online through the system. It had to be emailed to the print dept directly. Last time this was not an issue and they were done in a day. The second time we ordered it took 3.5 days before we got a response. We were informed they would be ready the 13th but they weren't. Long story short the art was sent out and re-sized without our approval and was not even printed until the 15th a day before our deadline. What was printed was extremely blurry and not right so they then needed to be re printed again to the correct size we wanted and picked up on the 16th. Even these still had weird print head marks in them (see image). I want to say thank you to Kelly who tried to make up for it and did give us a discount but this whole experience was very stressful and quite a headache. It was deff not EASY which is staples motto. I think its important to make sure communication is here in this dept as well as quality control as I feel our order was slightly neglected and passed around instead of anyone actually providing a solution. I had to explain to the print dept how it was supposed to look which is not good. Nobodies perfect and we can all do better hopefully this helps and thank you again Kelly."

"I have been coming to the store for several years! I have nothing but praise for the staff who are courteous and helpful! The service is prompt. I have been a Staples customer for I think, twenty years in Illinois and now here for several years. The store and staff deserve a five stars from me!"