Hills Van Service Of Marion County

"Beware. This company destroyed my belongings. No one responds about claims I filed. Sent numerous emails to them and the owner Mr. Hill who never had the courtesy to respond. I’ve had to hire a lawyer. They damaged my car, my clothes, my furniture. Items were in storage for 90 days. Mildew. Had to throw away my bed. Packers were a disaster. Wardrobe boxes had dirty outdoor cushions in bottom. Delivery even worse. They just piled things up in house. Broken pieces of furniture everywhere.No regard for where it should be placed. When I asked team leader to put dining table in dining area he said “I’m not an interior decorator.” They refused to help me move a carpet they have delivered a week prior. I’ve moved numerous times. Twice in last 4 years. Zero claims. Now they are denying all. DO NOT use this company. UPDATE: they just denied the claim."

"Great crew they had moving my home. They were very careful with everything. And the Awsome lady that helped me set everything up was fantastic. If you're looking for a good come to move you, they are the ones"

"My husband and I have moved cross country several times, and have used several national van lines. We've always had good experiences and in fact, have never felt the need to buy the full value replacement insurance. Since my husband's company was paying this time, we did buy insurance, and thank goodness! This was by far the worst move we've ever had. As anyone who's moved knows, it's the local agency and not which national van line you choose that matters. Hill's Mayflower failed to deliver on all counts. - the movers arrived late (this happens a lot, so NBD) - they sent 2 movers who were very green - one said this was his "first and last" move and another didn't know what a wardrobe was! - they took 10 hours (10:30 am to 8:30 pm) for a small 4 bedroom house and we had already sold about half the furniture because we were moving into a partially furnished house! We had done the same move only a year prior, from Nashville to Gainesville, and it took them 4 hours to load. The driver had to redo a bunch of stuff because their movers were so inexperienced. Because of this, we had to reschedule the cleaning people we had scheduled to do a move-out clean at 5 pm (movers were supposed to come at 8 am and we were sure they'd be done by 5. Not so much). I personally called Kristina, our move coordinator, at 3 pm to ask her to send additional help, and she said she would look into it but nothing happened. I spoke with JD, the owner, at 6 pm and still no help. - even worse, they couldn't fit everything on the truck. JD and the driver promised us that everything would fit even though it clearly looked like it wasn't going to, and then at 8 pm, they said they'd have to come back for the rest another day. I couldn't believe it. That's never happened to us, in 8 long distance moves. We're very fortunate that we didn't have to give the keys back to our landlord that night. - another van came the next day to get the rest and it was shipped to California on a different truck. We had to do a week of storage in California because we weren't moving into our new house until 2 weeks later, and they assured us that both shipments would be delivered out of storage at our new house on the same day, since delivery was a little over 2 weeks after pick-up. Nope. The second batch didn't come on our scheduled delivery date. I had to call Kristina (again) to get it scheduled, and she wasn't even aware that it hadn't come. Since we didn't know we were going to need 2 trucks, we hadn't separated our things into "crucial" and "not crucial", so this was very unfortunate. - there were a lot of damages. We had never had more than a few scratches before. Not this time. Probably because the movers were so inexperienced and didn't wrap and pack the furniture well, we had 5 furniture pieces that were damaged, including one (a large entertainment center) that couldn't be put back together at all. The restoration guy who came to evaluate the damages said he'd never seen a furniture piece broken so badly. We also had 3 missing boxes. If you've read this far and you're still considering using Hill's, I'm begging you not to. They were our cheapest estimate, but it was not worth the $900 we saved. Sometimes you get what you pay for :("

"Could not be happier with all aspects of our cross country move. Hill's Van Service provided extremely courteous service from the initial call til the last box was delivered. Loading crew worked diligently, hand trucking our possessions down a dirt road to the main street and kept everything spotless. Delivery was quick, everything went well- very professional company. Highly recommend!"