Pack N Go Envios

"On the website it said it was open until 7 o’clock. I travel over to the office and of course it’s locked and they apparently had changed their hours on the door to 1 PM. I was suggest you update your damn website so everybody knows what is correct I will definitely make sure not to come back to this location again."

"Super Fail. Called at 10:30 am and 3:30 pm to Confirm they would be open and that I would be there by 5:00 pm to pick up a package that was REALLY important (they’re open till 6:00). Arrived at 4:45 pm. Locked up, lights off!! Spoke to the same female both times so she was well aware. I could not have communicated any better and she closed early anyway. Turns out she told me herself she needed to “go to the bank and do a few other things”, knowing I was coming. Total disregard for customer needs known in advance. This is the service you can expect. Go somewhere else if reliability is important to you."

"They just got a new young woman here Nicole "Niki" who is fabulous. She's super helpful, friendly and efficient. We've used their service multiple times in the past week and she's been wonderful each time. I've also been there when the owners have been in and the man was super extra sweet to my son. Always easy, always fast."

"This used to be a very convenient shipping location but new management has changed that. On multiple occasions and at different times during the day, I've arrived only to have the doors locked and lights off. Only once was a note on the door stating, "Went to the bank. Be back soon," yet there was no indication of what "soon" meant. I'm only giving one star because I've met the owners and, up until now, had always received the best customer service from them (and the previous manager, Jenna). Hoping they read this and correct this issue."

"I adore this place! This a true Mom and Pop type experience, which I always prefer over a more corporate one. It’s a beautiful store, run by caring people. They just helped me package and ship a couple of my pieces of artwork, and patiently helped me get the best deal on shipping for my collectors. I look forward to shipping two more pieces with them, and regret that I didn’t find them sooner. I’m moving next week, and if I’m back here next year I will only deal with these warm wonderful people, who take great pride in the service they provide. Even if I lived at a distance, I would go out of my way, for this type of experience. Sincerely, Kirsten"