Homethreads

"Good customer service is hard to come by now a days but let me assure you that you’ll receive exceptional customer service here. Tony did a great job at updating me on my order status and even price matched a competitor and refunded a portion of the transaction back. Thank you!"

"This company is incredible to work with. Products are beautiful and shipping was extremely fast. Most importantly, the customer service is fantastic. Jonathan Adam made the processes seamless and was very pleasurable to work with. He is knowledgeable and kind. I will definitely shop here again."

"If I could do 10 stars I'd definitely do it. Quality of furniture was above expectations. However, I had a problem figuring out how to attach the cantilever top to the lounge chair ... I reached out to the company, and they put me in touch with Jonathan Adam who is VP of operations to solve my issue. They could of sent a handyman, but the Vice president actually came to my home 3 times till the problem was solved 100% satisfied Jonathan, you rock!!!!!!"

"Beautiful items, great prices, and the VERY BEST customer service! We originally ordered 6 of these beautiful bamboo dining chairs, and later decided we wanted two more to be able to seat 8 for dinner parties. When they arrived, one chair had some markings on the bottom of all 4 legs, and I immediately received personal outreach from both the founder and head of customer service. They went above and beyond, and two new replacement chairs were sent right away. Thank you so much for all your help. We'll definitely be back for more items!"

"Love my couch. The service was excellent. Expected delivery was 2 weeks. I got in about a week of ordering. I added on in home delivery and the process was less than ten minutes getting my couch inside it was insane! In the best way possible. The couch is so soft to sit on. I just ordered the ottoman to go with it. This is the beige color."