GVM Tile & Marble Inc 2520 Highland Avenue, Fort Myers, FL 33916

"They installed my granite and did a wonderful job. My wife hand picked her exact stone and they cut it the way she wanted it. Happy wife, happy life! When there was an issue, not their fault, they came out and fixed it for us. We get compliments all the time on our large island and counter tops with 2 sinks and 2 dishwashers! Highly recommend!"

"Dealing with GVM is such a unique but frustrating experience. We have called 7 times to have an installation damage question resolved. Four times we were promised that someone would be out later the same day or the following day to help us. Each time we changed our schedules to accommodate their schedule and then waited with no call or follow-up. We weren't asking for a refund or replacement, we simply wanted to see how this damage could be repaired or made less noticeable. All we expected was to be treated with respect as these representatives would want and expect to be treated. No response. Advice, do not recommend this company to others simply because there is no follow-up. Once they have payment in full, it seems the customer no longer exists."

"I am a bit stunned at some of the dissenting reviews of GVM. I have used them on 5 jobs todate and referred to them to many others without issue. Not only is their work very good with seasoned installers, but their pricing is fair. Owners are easy to work with and accommodating. I have never had a problem with GVM not willing to resolve any issues with their work. Their quick turnaround and attention to detail keeps me coming back."

"I would like to share my opinion about GVM. When my contractor first suggested GVM, naturally like everyone today, I looked at their reviews. I asked him NOT to use GVM but he assured me that they have always done a GREAT job for him and to trust him. Well, he was right..... I picked out my 2 slabs of granite, they measured and cut to the specs of my cabinets and when I called and asked to have them install on a specific date, they were there and did an absolutely beautiful job. They held my granite for 3 months because I actually changed my contractor, so that put everything behind. Whenever I would call and speak to the owner VAL, his son Mike or any of the very nice ladies in the office, they would go above and beyond to help me. I highly recommend GVM and know you will be happy with their work. Just so you know, I had never met them before and they don't give me Christmas presents either - in my opinion, they are truly a fine and honest company."

"Just had a horrible experience from this company - we ordered a beautiful Level 4 Granite paid top dollar $5k to have it fabricated and installed - what a botched job!! Never seen such bad work - took them 3 days to install the granite and they couldn't cut it properly - all uneven - even notched out a 4 x 4 cut in the granite for no reason as they misjudged the window and then patched it up with pieces. The cut along the window was not straight and completely uneven - so bad it was 1/2 out in certain areas. This company does not hire skilled staff or their fabrication equipment needs much to be desired as the cuts were horrendous - looked they they chopped it out by hand! They couldn't even cut the back splash without chipping it! We are not making the mistake of paying for a job they won't fix properly and replace the bad cuts. I feel sorry for the last review - as they wouldn't resolve his poor job too. GVM placed a lien on my home within 48 hours of my complaint and are threatening foreclosure of my home rather than resolve the situation and replace the shoddy piece of granite they installed! If you want professional work don't call this company as you will regret it. We have installed at least half a dozen granite counters in previous homes and have never had an experience like this - we have always had skilled workmanship, fast and honest and reliable experiences. The only good thing I can say about this company is the lady that works in the office - was very nice - but when I saw the office I should have known the quality of their work - as the place was an absolute dump. This company takes no pride in their work or business at all."