Lowe's Home Improvement 14960 South Tamiami Trail, Fort Myers, FL 33912

"I needed assistance ordering products through the website to be retrieved at a Michigan Lowes. Chaniqua helped me at the Customer Service desk. She understood what I needed and placed the order for pick up in Michigan. She was also able to apply the Veteran's discount to my order. She displayed the very best customer service I've had in a very long time. Chaniqua was patient and kind and made me feel like an appreciated Lowes customer. She definitely is an asset to Lowes. Thanks so much!"

"The store was much cleaner than the other stores in the area. Disappointed with the customer service. Lots of staff, had to ask for help, appeared to me to only provide the minimum and didn't make sure we got what we were looking for. My wife needed assistance in the paint area on a brush selection, no one helped her. We approached self check out, 2 employees were visiting right in the middle, had to walk between them, Felt like we were not even there, we were not acknowledged until we were done and interacted with the receipt checker, she was very friendly and talkative."

"Do not buy any holiday items. If anything is wrong with a holiday item Lowe’s except no returns after the holiday has passed. Bought GE Christmas lights that stopped working and now I’m stuck with them."

"Typical Lowe's store in that it is clean and nicely stocked, and the aisles are plenty wide. The parking lot was crowded, and it can be a little awkward getting in and out of this place due to the store being located at the intersection of two major roads. All in all, a good visit."

"I returned a Christmas Tree (unopened) I bought in Oct. I didn't have a receipt, gal tried to find based on CC but she couldn't find it. She was VERY NICE, HELPFUL, ETC. She tried the 3 credit cards I have but one had new #s because it was a replacement card. She couldn't have been kinder and more patient but could only give me the current sale price - much lower than I paid. My fault for not having a receipt! But so disappointed to only get a store credit, not a refund."