Baer's Furniture Co. Inc.

"Marjorie made our purchase experience painless. She is patient, knowledgeable and very forthright. She offered several opinions but never in a pushy manner. We appreciate all she did to make our time at the store very very positive. Thank you!"

"The store has always been one of our favorite!, the latest out is great, flows room to room, selection and variety hands down better than any other furniture store! Gail was an excellent salesperson! Knowledgeable and honest, great lady!! As for our delivery!! Was just a couple of days after the purchase!! Willy was fantastic as was his partner! They could not have been better!! Fantastic experience!"

"Very disappointed but at the end it did work out. Firstly, we ordered a bedroom set back in early March 2023, we paid the deposit that was due, our salesman, who knew our situation said Baer’s would save it for us for as long as necessary. Our situation was a flood in our apartment and we had to throw out our existing set. Contractors were here for months. when the contractors finished in May we called Baer’s to deliver and they informed us that the set was given away to someone else. We don’t live here full time, we had to go home, they said they can have it for us in approximately two weeks or give them notice of when we will return to Florida. When we recently arrived, we had no bedroom set but had a delivery date set up. They gave us a three hour time frame the day before of 12:45-3:45, the day of delivery we were able to track our order, it went to 3:45-4:15, then to 4:20, 4:30, then to 5:15. My community only accepts deliveries until 5:00. Very stressful but somehow they were here at 5:00 exactly! The delivery guys were very accommodating, respectful and they made the experience finally easy. Not sure it was worth all the stress. You can decide for yourself."

"Update (3.5 stars) December 14 2023 (3.5 stars) So today was a good day. I got a call from the owner of Baers and she did the right thing. She told me she would honor the Black Friday price for the swivel chairs that she advertised at a special price but ran out of inventory before Black Friday even arrived. And she apologized for the runaround and hassle I went through. I think what is important here is that this is a family run business that - in the end- when the owner had a choice to make- they did the right thing. They acted like prudent business people trying to make customers happy and elevate the reputation of their business. I still think baers is a good store and I am only giving 3.5 stars because it took so long for them to get it right in this case. But we all make mistakes and I will not hold this against them. I’d go back and I do recommend them. Can I be so bold as to give some advice? Please set up a “ rain check” policy. If you advertise an item and you run out- give a rain check to those who came to the store to get the deal you offered. So they can buy it at the advertised price. Publix does this. It’s smart. And you would have received a 5 star review from the start. Thanks again for making it right. Thank you Danielle. Update ( still 1 star) 12-9-23 Well the store responded to my review above and told me to get in touch with a store manager. So I called and asked to speak with a manager. They did call me back but the news was not good at all. I was told that I could buy the Black Friday swivel chairs when they restock in the spring BUT I would have to pay full price. What good is that? I tried to buy the special they advertised PRIOR to Black Friday but they were sold out ( I do not believe they had any at the Black Friday price honestly). Now, the manager said they would not honor the Black Friday price even though they did not have them available for Black Friday either. So what was the point of asking me to contact a manager? The other weird part is I was told by a coworker ( who also tried to buy it at Black Friday but was told they oversold and had “ none left”) but he WAS able to get the Black Friday price ( by ordering for delivery in the spring) when they had none available for him at the Black Friday sale?? So it turns out that not everybody is treated equally it seems. Like I said above- I am a repeat customer at Baers and my initial experience with this store was excellent. Great sales woman. Good service. Everything was good. I have a great leather sofa from them. I cannot imagine how the store went from a five star review to a zero? What happened to baers????? Original review (1 star) feel totally cheated. What a waste of time by everyone involved. I got a postcard for a Black Friday special for swivel leather chairs at $288 ( see the picture below) and when I tried to buy the chairs “ it was all of a sudden out of stock”. I don’t know but that just seems like a bait and switch. Why send me a postcard? Why tell me to come into the store when I called about it? What’s the point if you do not have the product? Black Friday special - and today is 11:17 - way before Black Friday. I am a repeat customer. I bought a Natuzzi leather sectional at Baers not too long ago. I have shopped Baers before and I had a better experience ——-but at this point I do not believe this is on the up and up. Baers- if you are listening I am disappointed. Running out of inventory on the special low priced Black Friday item does not leave me feeling like a cared for customer. And it’s not a good look for the store. I guess I will look elsewhere."

"Over the past year, we’ve shopped and furnished our entire home from Baer’s. Marjory Dobbin, our salesperson, has been extraordinary with her suggestions, patience and following up after deliveries to make sure all went well and that we were completely satisfied! We highly recommend Marjory for design consultations and Baer’s for quality furnishings!"