Essentials Spa of Lakeland

"Update: I went by today 12/18/23 around 2:04 pm. I spoke with Kathryn (who was really nice by the way) to show my scars. She apologized but said she doesn’t have the authority to issue refunds. She would have her manager/owner contact me.} I received a BASIC facial yesterday; today I woke up with burnt scars all over my face. I have gotten facials at other Spas for years and never had this happen. I literally have to see a dermatologist. If I could upload pictures here I would. That was my FIRST and LAST time visiting. Please read the negative reviews before booking. I am not the only one who has burnt scars."

"The facial itself was great, I felt my skin glowing after that experience. But the bed side manner left me in tears when I left the location. I was recovering from scaring on my face and wanted to do something nice before my wedding this weekend and forget about it. One of the front desks ladies was really kind and I was excited to come in because of that. The other noticed my scaring right away and talked about it under here breath when I was in the waiting room. The entire time during my facial she would comment on it and without asking would start adding additional treatments for it and tried to upsale me a $150 bottle over and over. I was humiliated walking out and burst into tears when I was walking to me car."

"Krischell is hands down the best therapist I have ever had. The overall experience of my couples package was great. I will only go to Essentials of Lakeland for now on! Thank you!"

"This has been the 3rd time I have been here. All of my experiences here have been great. But this time was the best massage I have ever had. I highly recommend Jeffrey. He took these tensed up muscles and had me so relaxed. I will definitely be using him again! Thank you Jeffrey for your magical hands!"

"This is my second time and both times Mason was amazing. He is truly gifted. His personality is what makes my session sooo relaxing. He is a blessing. I soo highly recommend him. The reception area is tranquil. The reception is very welcoming. Can't wait for my next appointment!!!"