Mattress Firm Oviedo

"Had a very positive shopping experience with Tatiana. She was very professional and not pushy. She explained our options and pricing. We are looking forward to receiving our mattresses."

"Timothy was so professional and helpful, he didn’t try to sell me anything I didn’t need. He truly listened and gave the best suggestions. First time buying with Mattress Firm and am now a loyal customer. Thanks for the great experience!"

"Tatiana at Mattress Firm in Oviedo was absolutely wonderful! We came to begin our search for the right mattress for us. As we are two retirees with multiple health issues, a proper bed is a very valuable commodity. But with so many new products on the market, it was overwhelming to figure out what was best suited for us. Tatiana took us to each of the various product lines and explained the benefits as well as the drawbacks for us personally. She spent considerable time and patience as we ruled out certain lines. While we were not planning on purchasing a mattress that same day; her knowledge and her patience, and her willingness to match us with the right product, made us realize that this was the only place to come. We were most pleased with the service, with the product, and with the quick delivery that was promised, and look forward to many, many comfortable years sleeping. Thank you Mattress Firm and a special thanks to Tatiana."

"Bought a name brand mattress with great ratings. After a year the mattress compressed in the center and I went back to the site and the ratings for that mattress had dropped substantially. I wonder why they were high in the first place if the mattress was so bad? Maybe the ratings were fake? Also, the warranty process stinks because it requires an in person inspection. Either you pay out of pocket for the inspection up front or you get it tentatively approved pending final inspection when they drop off your new mattress. So it is possible that you get a tentative approval, get the cash credit, buy a new mattress, then have the warranty rejected at the last minute during final inspection when they are delivering your new mattress. That would really stink. Lastly, the measuring device they provide as a print out for your virtual inspection is flawed as it is the measurement scale is incorrect. The flawed scaling is not in your favor so use a proper measuring tape. There is nothing positive I can say about my experience with this company other than "They have a showroom"."

"Tatiana and Tim were super helpful and knowledgeable. They helped me pick out a great mattress that would be fitting to my every need. The process was quick and simple. Thank you for the awesome service you both provided. I’m looking forward to getting a great nights sleep on my new Charlotte 2.0 mattress!"