Office Depot

"The sales associate I encountered during my visit was exceptional. He dedicated his time to patiently showcasing the various textures of copy paper, ensuring they met my specific needs. Upon returning to my office, I implemented the techniques he recommended, and I was delighted with the results. Kudos to him for his outstanding assistance! #officedepot#ramonablvdjaxfl"

"When I entered the store all of the copier machines in the self-serve area were being used. There were two people behind the counter at the copy and print department, one person out of uniform and one person in a red jacket. It seemed as though the lady out of uniform was training the lady in the red jacket. There were no printers being used behind the counter by the two print associates. I asked the lady who was out of uniform if she could make a copy and laminate a piece of paper I'd brought in, she stated that I would have to leave it and pick it up on a later day. I was confused because, having been a copy and print supervisor for Office Depot myself, we would often do tasks for customers while they waited if we didn't have any jobs that were pending at the time. And again, none of the machines were being used behind the counter. I decided to go and buy a laminator and do the job at home myself and when I came back to stand in line for the self-serve printer so I could make a copy, there were five people ahead of me in line waiting for the self-serve copiers. While I was standing there six more people got in line behind me. Mind you, the whole time the two associates were not doing any type of copy and print jobs at all. The four people that were at the self printers when I entered the store, were there for at least 30 minutes because they were having difficulty figuring out how to work them for the jobs that they needed to do. At no time did the two associates come out and attempt to help the people at self-serve. After standing there for about 20 minutes with several customers asking for help, the associate out of uniform asked us to make a straight line and that was the only time that she spoke to any of us. I'm extremely disappointed in Office Depot because the work ethic that was present when I was copy and print supervisor is no longer apparent. As I was leaving, I spoke to a cashier and found out that the two women that I thought were associates were both in fact managers. Needless to say, the store that I used to love will no longer be getting my business. Ever. If I could give less than one star I would."

"Saturday 11/25/23 Came in as always for the last 25 years. Absolutely the worst staff I have ever experienced. Un welcoming, acting as if I was a complete bother. Got help from electronics girl. Showed her what I needed and she still sold me the wrong scan disk. Went back inside and she was still Absolutely RUDE. Never be back in this place again. 25 plus years of my money you will never see again."

"The staff was very knowledgeable and extremely helpful. A place like this requires a lot of patience and the entire crew exhibited extreme patience with the customers. I will also give a special shout out to Dom in the copy center. Dom was extremely helpful and professional."

"So today I walk into the BEST customer service I’ve seen in a Looooong time. A gentleman named dominique helped me in the print center. He greeted not only me but everyone that walked by. He also showed me the proper way to use the cutter. Because of him I’ll continue to do service with this location. Thanks sir!"