Sally Beauty

"This location had great management and staff available to assist me when looking for the items needed for my client"

"Would give negative 5 if possible. The rudest employee (McKayla) refused to tell me the managers name. Refused to give me the corporate number. Told me I needed to look it up myself. All I’m trying to do is return a curling iron I purchased. So sad, I’m sure Sally’s does not train their employees to be unprofessional. The call ended with her hanging up on me. Big suggestion… Let Jasmine from the 9 Mile Rd. store give you some training. She definitely knows customer service and has manners. It’s sad that you think it’s OK to treat a paying customer in the manner that you did."

"Sometimes I have hard time finding reasonably priced products,(during covid) but I've found and have gotten great deals here..one item wasn't in stock. (didn't really need it yet) Pleasant and helpful staff, Alex, knowledgeable of products, gave great recommendations also(2mos ago) Time for a visit..Heading there now!"

"The representative behind the counter couldn't even be bothered to get off the phone to ring me up. As she was scanning, I asked her if they had any more of a product in stock and she shook her head instead of answering me. At first I wasn't too upset - I thought she was the only one working. Then I realized one of the girls beside the counter cutting up with some other ladies (clearly not work-related talk) was ALSO an employee who could've stepped away to ring me up since the other employees was clearly too busy to do it properly."

"I've taken my Autistic son there for a hair cut. I forget their names but I always get a feeling from the right stylist and he is happy. I've only had one bad experience and I knew I probably would, she was younger, a lot of tattoos and I could tell she didn't want to cut his hair and so could he. Luckily the young blonde stylist next to her jumped in and helped which made things so much better."