Tire Choice Auto Service Centers

"I use to like this place and the staff. I do not know what happened to the old staff but this new staff ain’t cutting it! I came in here to make an appointment a few weeks ago, in the middle of talking to me the guy answers the phone and totally ignores me and I left. I waited and waited and finally came back to get my service and tire repaired. I have been here since noon , I finally ask when is my car going to get worked on. I was told the guy who needs to work on my vehicle will be going to lunch for an hour and then start working on it. When my vehicle finally got pulled around I walked outside to make sure they were looking at my tire. The same guy from inside was the one rotating my tires and patching the one with the hole! So he made me wait for no reason at all, he’s the one working on my vehicle. In the middle of working on my vehicle he is running the front desk and making me wait even longer. I have also mentioned to this guy I am pressed for time , got to get my kids. It’s almost 3pm now. When I finally got my car the only tire aired up was the one they plugged. They never checked my other 3 tires, they just rotated them.Unsure if I will ever do business here again. Positive feedback: I asked him to add windshield wiper fluid and he told me he did."

"Took car to have starter replaced. Nothing else wrong no dash lights or anything. Picked the car up and the check engine light and traction light on. Took it back to the place and explained the situation (check engine light and traction light on and wasn’t before I brought it) waited an hour and was told that it was fixed. Turn on the car and nope both lights are still on. Again went back inside and was basically told nothing. The guy standing there is just looking at me while I asked why are the lights still on? No answer given. So to keep calm I just left because nothing was being done and with the look on is face nothing would be done. I spent too much money to be looked at with no solution"

"Just waited over 2 hours on the rack for an oil change. I told the manager make sure you have the filter because it’s a different motor. After an hour I asked what was going on and they had to get the filter from winter haven. No communication. No respect for the customer."

"Great place for your automotive needs. Juan and his crew genuinely care for their customers and their needs. I had to have extensive work done and living an hour away I waited in the waiting room and was able to experience the care and compassion they treat all their customers with first hand. Will definitely go back again."

"Excellent customer service. Juan got my car in and my tire patch so I could get to work on time. The young man he had do the work showed me the tire pressure. And explain to me that my sensor will eventually reset itself. Which it did. Thank you."