The Original Mattress Factory

"After spending hours trying to find an equivalent mattress to replace my 25+ year old one that was giving me hip pain, I found the Original Mattress Factory through an online forum. This was exactly what I was looking for, a flippable mattress that is built to last. I went into the store and met Melanie, who was friendly, knowledgeable, and very easy to work with. She was not pushy in any way, and their straightforward pricing with no sales or gimmicks was even better. So far I am loving my new mattress and waking up without pain!"

"My mother is a senior citizen at an independant adult living facility. She has a 20 year old bed she purchased at the Original Matress Factory in Lake Mary. She had been noting a issue of concern with her bed. She called them for assistance and the manager, Melanie came out on a Sunday morning to help her. Melanie was most gracious and helpful. Problem resolved to the best of the circumstances and she did not charge a dime. Who said good people and companies are a thing of the past. Thank you Melanie!"

"Never have I walked into a store front and been so blown away by the quality of product and service. When I say exceptional, I mean it. Melanie is beyond knowledgeable, a consummate professional who is more so an educator than a sales representative. My mattress quality has changed my sleep and overall quality of life, all thanks to an organization that cares about quality, and a representative that cares about people. If you shop elsewhere for a mattress…you’re doing yourself a disservice. Thank you, Melanie!"

"Haven’t shopped at this store but we’re about to. We have an OMF bed in our sons room that used to be our bed and it has watched almost a half dozen other beds come and go and this is still THE MOST COMFORTABLE bed in the house. 20 years later. Be there soon! Edit: so happy with our new bed!"

"My experience with Melanie was tremendous! I needed a new mattress for my son and Melanie went to the trouble of finding out whether or not it was available, calling me promptly when she said she would and getting it delivered right on time. She called ahead of time to let me know my delivery window and made the whole transaction very smooth. An issue came up as a result of my mis-measuring, no fault of the original mattress factory‘s. I have a bed that is an odd size and when the mattress came and didn’t fit, I was overwhelmed at what to do. The delivery drivers were so accommodating and Melanie rectified the issue right away with complete understanding. I have done business with the original mattress factory in both Kissimmee and Lake Mary and can honestly say that, in dealing with dozens of trades over the course of building a new home, the original mattress factory has exceeded any customer service I have received. It is hard to find a company with this much organization and integrity. The Lake Mary store is no exception! Thank you!"