Toy Doctor,

11131 US-98, Dade City, FL 33525, United States

"Toy Doctor started the service and repairs to our 2008 Tiffin Allegro Bus Aqua Hot system on the first week of January 2023, with multiple trips over the span of this last year. The Toy Doctor failed to get our Aqua Hot in operation, and they also failed to keep us up to date on any kind of accurate time frame to expect them to complete this job. After a year of no results from the Top Doctor, I contacted another company (Over the Road RV Repairs) and in less than four days they had a tech at my RV, as they informed me they would, and in less than a hour and half the tech had my Aqua Hot up and running HOT Water. July 1st, 2023, I also called The Toy Doctor to request they work on our broken toilet. After awaiting months and being told that the parts are on the slow boat from China. Then, after the needed part came in and Toy Doctor showed up, the toilet was still not repaired because he said it now needs a new ball valve and seal. Now we have awaited an additional two more months and no calls to keep us updated, Toy Doctor shows up with the new ball valve, but while installing it he breaks the new first part we waited the first months for. Now we end up at the six months point and each time I call to find out a possible date when he might complete our broken toilet, was given two different dates at two different times and both times came with no phone calls and of course he never showed up either. I contacted another contractor, and within a week, we have a working toilet again, NO THANKS to Toy Doctor. One good point I must make here, I never give The Toy Doctor a penny, and they didn’t take me for anything but a waste of my time"

"Had a very nice experience with the Toy Doctor. They delivered on all aspects on the job they did for us, from Patty in the office to there service man Dalton, very respectful and professional. We would use them again no problem"

"Dalton came out and inspected our thermostat and did a general inspection of the 2018 Keystone Cougar Half-ton we bought used. He answered all our questions about general maintenance in that we are first-time RV owners with literally no experience!"

"I Contacted them last week. They called me back but they did not schedule a time . I need my A/C fixed it’s summer in Florida. And then I call Monday To be told it’s not gonna be this week. Hurricanes I guess. Calling elsewhere. ****Update: ****After seeing my review they text me saying they would not be working with me. Lucky for me because I opened up my A/C unit and was able to fix the issue myself. Very Unprofessional and Petty. Clearly they aren’t aware that I could update my review if they would have simply called to resolve the issue."

"Beware of Toy Doctor! I had two bad experiences with this company. The first time was when I had them inspect our roof after the company where we bought our motor home in Lakeland was supposed to have fixed a leak we had. We were getting a second opinion. But Toy Doctor made my wife and I believe that where we bought our RV used regular paint that wouldn't cover any leaks. Because Toy Doctor made us believe that, we were fuming and went back to where we bought the RV and told them what we were told by Toy Doctor and they immediately got Toy Doctor on the phone and the truth came out. Toy Doctor admitted they lied to us and the only reason they would lie was to get us to pay them for a new roof. The second time is stated under my wife's review, that included Toy Doctor damaging our roof when installing a new air conditioner and how badly we were treated by Patty who screamed at us and at my wife for no reason except she didn't want to fix the problems they caused. Toy Doctor also stated on the receipt that they were paid $1,840. That was way overpriced. They stated on the receipt they were paid 1,350 for the part, which only included the roof part as they did not replace the inside part of the air conditioner and it didn't even include a heat pump or heat strip. Also, they charged about $500 for labor when it took them way less than 30 minutes. A search online showed a Fresh Jet is less than $1,000. Dalton stated on the receipt it was a Hi Jet, but that wasn't true. It was Fresh Jet as I called Domestic and they don't have a Hi Jet and I gave them the model number that confirmed Fresh Jet. we paid 1,130 for a Brisk II with a heat strip 2 1/2 years ago, so it was definitely overpriced. Think twice before you use Toy Doctor as they are not only dishonest and incompetent but the way we were treated was horrible."