Emerson Street Automotive

"Never go here! I took my van in on 10/27/2023 and to date my vehicle still sits in their lot in their lot and is not fixed. Every time I call I get an excuse about how they can't find the part and how apart is coming in and to just be patient. I believe I have been pretty patient today is January 10th and nothing has been done to my car. At first I gave them the benefit of the doubt but after reading the other comments I'm getting worried that my car will never be fixed by THEM. This guy went on two vacations while I am struggling to get around without my vehicle. No communication on status of your vehicle. This job was supposed to take them 2 days. Something needs to be done about this company and how they do business!"

"This mechanic has had my sister's van for over a month telling LIES about how he's ordering parts and they're never coming in. And the ones that never come in always need an upgrade for a more expensive part. This man is a scammer. Please do not take your vehicles to him. You might not get it back. Recorded phone calls of promises not fulfilled. Time to file a lawsuit."

"Do not go here. I have a book I can write but will keep it as short as possible. I am filing a civil suit tomorrow as I have put 12000 into this business and not 1 thing he repaired is working. He now states the warranty company has gone out of business. I have to surrender my car to the loan company and am going to have bad credit and cannot buy a home. My car has sat in his lot for 17 of the past 24 months. He will continually tell you parts are on the way when they are not, never answer your call or update you on the status. In addition they broke my winshield and didnt mention it, changed parts that did not fix the problem I bought it in for, and left bolts out of key areas on my engine. He is a crook, liar, manipulator and not a very nice person. He has ruined my credit and his response was OK. Complete criminal."

"Worse repair shop ever! I brought my truck in for head gasket replacement, the owner said it might take a week or 2 and he gave me a quote. Well 8 months later and 6 visits asking for my truck and the owner Tyrell giving me every excuse under the sun I found my engine half taken apart and had sat like that for over 6 months. After repeating visits they finally put it all back together and replaced multiple parts without asking me and charged me over another grand in repairs. After less then a week of having my truck back I find they didn't seal my intake manifold properly and I was leaking oil and coolant. I bring my truck back for them to fix it and after they sealed it again I was informed they test drove it and it ran great. As soon as I went to start it I heard something wrong. I found my distributor wire of one spark plug and 5 out of 8 wires sitting on my exhaust manifolds. So over all I was charged over 3k didn't have my truck for over 8 months and they still couldn't get it right."

"There is a reason why this location is so highly rated. We pulled up with an issue dealing with our power steering. They diagnosed the issue, found the part, and quoted us WAY LOWER than anything else we have seen online or elsewhere. It was obvious their concern was for our safety and getting as whole and back on the road. If we have any other issues we will FOR SURE be back."