Smitty's Auto Service 2920 Northeast 19th Drive, Gainesville, FL 32609

"Had both trans axle seals done, as well as a valve cover gasket. In less than 2 years, 2/3 seals are already again leaking as far as I know. Clearly poor quality work. when I spoke to Zach about my issue (in particular the leaking transmission seal which nearly trashed my trans), he was rude, dismissive, and kept interrupting while I tried to explain the situation. He is a detriment to the business by being allowed to answer the phone. I made it clear I wasn't asking for something for free, and he didn't seem to acknowledge it and continued speaking as if I was demanding free service. After four days of calling off and on, I never even got a quote from them. My father and I have been loyal customers for close to 10 years, and thought they could be trusted to do good work. Avoid unless you enjoy being talked down to and having the same repairs done repeatedly. UPDATE: After having the trans axle seal done, my new mechanic noted that all of the screws holding the cv axle in place had been stripped to hell and had to be replaced. The last person to do anything with those screws was Smitty's."

"0 if it was possible, went there for an oil change. New to Gainesville so I saw the reviews and thought how bad can it be. Was charged $101 for it for a 2011 Rav4. Couldn't explain why was so high, not even at the dealership you pay this much. Run if you hear about this place. "Owner" texts me the next day to ask how service was, I tell him, they're nice but $101 for an oil change is alot. Never heard from him again. Wish I would have read through the reviews with more diligence."

"I had been having problems with the electrical fan in my 2004 Grand Cherokee and was struggling for MONTHS to get Midas on Archer to take care of the issue. $2000 and 4 "repairs" later they said they couldn't fix the problem and I took my car to Smitty's. Within 24 hours they had diagnosed the issue as a slow electrical fan and said it would only be a couple hundred to replace, as we already had the replacement part purchased (Midas, on the other hand, said my head gasket was broken and quoted me almost $4k to repair). Smitty's also went a step further and identified a leak in my brake fuel canister, and rotated my tires! All of this came out to under $1000, less than a quarter of what I had been preparing to spend. The two main takeaways here: stay as far away from Midas as possible (because they will create issues with your car and then bill you to fix them) and go to Smitty's Auto instead. They've absolutely earned my loyal business going forward!"

"Smitty’s saved me thousands of dollars of unnecessary repairs. I was facing a $6,000.00 bill at Volkswagen of Gainesville. Smitty’s fixed my engine problem for a fraction of the cost. In this day and age, it is refreshing to find a company that does professional and competent auto repair at a reasonable price! I thank God that they exist in Gainesville. I will recommend them to everyone I know and will trust them with all my future repairs! Signed, Satisfied Customer!"

"I took my vehicle to this shop from a recommendation and they diagnosed and charged me over 300 dollars to fix it. Two days later the same issue happened with my vehicle so I called this place and took my car back there for almost a week and they charged me almost 300 the second time totalling to 600 or more to have my car fix. The same thing happened about two days later engine light came back on. I am not going back to this shop and I recommend if you have a 2018 model car or better do not go to this shop. The mechanic did not know what he was doing the service was horrible and this place is the perfect example of a no good shade tree mechanic."