Auto ER,

2383 Southwest Archer Road, Gainesville, FL 32608

"This is THE place to go when your car needs repair in Gainesville! The staff is so kind and the waiting area is super clean. I popped my front bumper out of place so I gave Auto ER a call. Once I arrived I barely had to wait to get an estimate. They were able to place my bumper back in that same day and FOR FREE!!! If you can, ask for Jessie. He's super helpful! This place is just awesome and I will most definitely be back if my car ever needs repair again!"

"This place is awesome! In short: great service, fair prices, kind people. They do great work and the customer service is one of the best I have seen with car service businesses. All of the workers are kind and they truly try to give you the best deal. They are honest and do not cut corners or try to make you pay for things you do not need. I do not know much about cars, and they will take the time to break things down and explain things to me before just telling me what I should do and charging me for anything. I will go to this place over anywhere else in Gainesville."

"Having never had my car repaired before, I didn’t know what to expect. I did know that I had the right to take my car anywhere I wanted and didn’t have to go with the insurance companies recommendation. A friend told me to expect about a two week process from the time I dropped my car off till the time I picked it up. After about three weeks of coordination with The at fault, insurance company, and the rental car company and the collision shop, I finally got my car delivered To be fixed. It took about two weeks after that until they called me and told me it was ready. I was so happy to hear that they detailed my car. They also gave me a free oil change for next time. Service was excellent people were always nice. The place was clean and I didn’t have to get worried about making my work clothes dirty. They had snacks and beverages every time. They did a wonderful job, fixing my car, and it was a pleasure to do business with them. If you happen to Need car collision repair, just have grace and patience because it is a long process and not under anyone’s control. I can guarantee you that if you come here, your results will be amazing!"

"My car recently had to have both front wheel bearings replaced. Service I received was incredible! Quick inspection and I really appreciated the pictures/videos that went along with it to show what they inspected. They were definitely short-staffed for the past couple of days, but that did not stop them from getting my car repaired in a timely manner, without compromising quality! Brandon was very communicative the entire time and very great to work with, and Austin made sure he worked hard (taking on cars not originally assigned to him) to make sure my car was ready by the time I needed it. Great experience!"

"Manager Bobby, reached out to me about this post. He was very kind. He offered me a detail service for my car in place of the money spent on the diagnosis. I was pleased that he reached out. I went into auto ER a few months ago and had asked for a diagnosis on my car. I asked them to check my rotors and sway bars. I then took it to someone else that week to check it out before I had work done. I did not need new rotors. One rotor had a scratch because a clamp on a break pad was backwards (which I told auto ER that happened somewhere else) but other than that all rotors were fine. And my sway bars were falling apart. Before I left I asked if they checked them. They lied and said yes."