Claire's,

3800 US Highway 98 North, Lakeland, FL 33805

"What a costly, painful nightmare having out ears pierced at Claire's has turned into. Mid-January my daughter and I went to get our ears pierced for her tenth birthday. She got her second holes and I got my cartilage. We rigorously followed the aftercare instructions, cleaning three times per day, twisting and turning, etc. $$ Fast forward to early February, our piercings dont seem to be healing properly. One of my daughters is red and swollen and mine is hot, painful to touch, and unbelievably swollen. We up our vitamins and cleaning to 5 times a day. Come the 12th of February we go into a tattoo shop to have them look. Shocker, we both have raging infections. Mine is far worse. Hers is just starting. The 100 percent titanium they put in my highly sensitive daughter's ears is not titanium at all and the posts on both sets are too short to allow room for healing. They change them out in a sterile manner, drain the infections locally $$$send us to the doctor for antibiotics and tell ys you should never twist and turn jewelry. $$$$$ The doctor says they shattered my cartilage causing my ear to cauliflower slightly. Stsrting to get better thankfully, first pic is before treatment second one is now. All in all, never going to Claire's to be pierced again and am permanently scarred by the experience."

"Went in to get a few things for a photoshoot that am planning for Christmas. This lady African American was kind of rude she tells me if I buy 3 the other 3 was free. I get three extra items and she was rude asking which of the items I wanted. Unprofessional and straight up deceiving! This use to be my favorite store but you guys lost a customer!"

"Junk store but alright for daughter's costume jewelry I guess"

"They convinced my mom (78) yrs old that buy 3 get 3 free. 78 dollars later she had 6 hair clips! Come on. 19.99 for a HAIR CLIP???? not impressed folks"