Arcadia Appliance Services

"After a bad experience with DeSoto Appliance and repair with their claim of what was wrong with my Frigidaire washer, Richie was able to diagnose immediately and fix and it wasn't a 700 control panel as DeSoto appliance repair told me it was a water pump he fixed, reposition and leveled the washer for less than 400 including service call. It works great!! Thank you Richie"

"Found this through my home warranty. They came. And found one of the problems right away. The later concern took a few more visits. But no extra charges and they finally got some new diagnostic equipment that said exactly what was wrong. Now, though months later and many trips later, our dishwasher works perfectly. Thanks for the diligent work."

"We called because our ice maker stopped working in mid December. He ordered a new ice maker, and we foolishly paid the full bill upfront. We then spent an agonizing 4 1/2 months with him showing up when felt like it, sometimes 8 at night, or not at all, installed 4 ice makers to no avail. I would have to send multiple messages before he would respond. Finally I told him to take the last ice maker out, since it wasn’t working either and to send us a refund for the part, not the labor, just the part. Over 2 months now, still no refund, and will not respond at all!"

"Don't use this company if you have a warranty repair. He had my wife pay him up front ($1063) for the entire repair, knowing the appliance company (LG) had special requirements and would provide the parts, if he had just called them and provided our information. No, he wanted to be paid now, not later. He even placed the wrong date on the service request,(incompetence or dishonesty). LG denied our warranty reimbursement because of the date he placed on the service request. Use this company at your own peril, we will not again!"

"I called late in the day and Richie came out the very next day. He kept me informed every step of the repair. He is in communication with you at all times and his prices are very fair. I will definitely use him again and will recommend him! He deserves more than 5 ***"