Walmart Auto Care Centers

"Left a tire to be repaired. Get a call saying they can’t fix it. Go to pick it up and somehow they’ve given my tire to somebody else. So now they’ve had to bring my tire back, inconveniencing them. I’ve had to drive back again inconveniencing myself. I asked the automotive manager, Tyree, what could be done about this. The ineptitude displayed by this manager was unacceptable. He claimed it’s not his fault our tire was given to the wrong customer. Very disingenuous and a disgusting display of how little he cares for the customers. Given that he’s responsible for managing the employees in automotive, the lack of professionalism isn’t surprising."

"I decided to go here for an oil change. When I arrived, the service lane associate was helping other guests. She apologized for the wait. It took quite a while to get to me for check-in, but she assured me that my car was next to be serviced. I walked around the store for about an hour with no update on my car. I walked over to the auto area and waited again to find someone to give me an update - a man came in and told me, “Give me about 20 minutes, and your car should be ready,” - so I thanked him and continued walking around the store. After about 30 minutes of toiling around the store, I went back to the auto-care area and saw my car still being serviced. The same man from earlier walks inside and asks me go into the service bay with him. The man proceeds to apologize and tell me that he doesn’t feel comfortable using his tool that is too damaged to remove my oil filter. To be fair this man was very apologetic and offered for me to return the next day for service with a “top treatment” thrown in for my troubles. So after waiting nearly two hours my oil still was not changed and I wasted all of that time. I live 30 minutes from this Walmart and I am not driving back for a $10 “top treatment” Next time I will go somewhere more professional to get my oil changed!"

"Takes over two hours to change four tires with a appointment. Do not go horrible. Service. They talk with each other more then they work!!!!!"

"I got a oil change twice from Walmart. Every-time I go they never put oil back in my car. The man argued with me saying I have a leak when my car is parked on a concrete driveway and there’s no oil on the ground and it was two days ago I got a oil change my car smokes and I noticed that the oil is bone dry I put my oil in it and it runs months no problems I will never go to this place again for anything cheaper is not better they could have blown my motor up."

"Good fast service and price Bought 4 new 80,000 Mile tires. They balanced and mounted them in a little over an hour. I've been buying tires from Walmart for many years and have never had a problem,but it always pays to buy a better quality and get the road hazard and lifetime rotation for a little extra $$ Did have a problem once with a tire and they replaced it ...no questions asked"