Nine Mile Cleaners & Laundry 176 East 9 Mile Road, Pensacola, FL 32534

"2 Stars only because the clothes are always crisp & sharp, although it takes a day or two longer than it once did. **The customer service is atrocious! It’s recommended that smiling to and speaking courteously with customers is not overrated. But to be chatty and joking with the customer before me but then stern face and rough demeanor. I’d swear I was at the DMV"

"My family will never use this cleaners again. Congratulations, you just lost loyal customers! It is Friday, August 18, 2023 at 3:14 pm. My Mother and I just left 9 mile cleaners and will not return! My Mother is 83 years old and walks with a cane, we approach the door to the cleaners and it’s locked! The sign says open, the hours posted say it is supposed to be open. Finally a lady comes and opens the door and tells my Mother that they are doing inventory for the laundry service that’s there and my Mother and I will need to wait 20 minutes or so outside before they can help us! Are you kidding me? Who tells an 83 year old lady to wait outside in 100 degree weather? Absolutely unbelievable! In the time it took the lady to tell us to wait outside, she could have taken the shirt we wanted cleaned and been finished with us. I have never heard of this laundry service that was off loading at 9 mile cleaners, but if you are a customer of theirs you should know they leave the van wide open while they are locked inside with the staff of the cleaners. Thanks Vicks cleaners on 9 mile for helping us and being available for business!"

"The same lady who was there when I dropped off was there for my pickup. She was polite and efficient. I did a quick look see and my shirts and trousers looked like they did a nice job. I would use them again. Looks like they are associated with Port City Cleaners in Mobile, AL. Update: 08/2023 Cash or check only accepted. Really?"

"Beware of this company!!! My fiance used them and was the worst cleaner experience! 1. They don't clean the clothes at their location, they send them off. 2. He received clothes back, white pants, with stains on them that weren't there before! The front desk person had an attitude when addressed and acted like she didn't care and didn't offer to fix the issue. NEVER AGAIN WILL WE BE USING YHIS COMPANY"

"The people behind the counter are nice. The business is not good. There are the 3 different posted open/closed signs. Guess which one is correct? The interior looks sketchy with water stains and missing ceiling tiles. The clothes are not laundered local. The clothes go to Mobile and take a week for them to come back. CC machine does not work. Have to pay cash. I wish the owners would invest some effort in making the place better."