Guide > Grocery store in Florida > Grocery store in Naples > Publix Pharmacy at Brooks Village
Publix Pharmacy at Brooks Village
12975 Collier Boulevard, Naples, FL 34116
Location & Phone number
12975 Collier Blvd #200, Naples, FL 34116, United States
About the Business
Publix Pharmacy at Brooks Village is a convenient healthcare destination located at 12975 Collier Boulevard in Naples, Florida. As a trusted pharmacy within the Publix chain, we offer a wide range of prescription medications, over-the-counter remedies, and health products to meet all of your healthcare needs. Our friendly and knowledgeable staff are dedicated to providing excellent customer service and personalized care to ensure you receive the best possible treatment. Visit us today for all of your pharmacy and health needs in a welcoming and convenient setting.
Photos
Hours open
Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 7:00 PM
Sunday:
11:00 AM - 6:00 PM
Reviews
"The pharmacist and her staff are kind and helpful, which is wonderful as our experience at so many other pharmacies are very unprofessional. Out of the ten plus times we have used them, they have all been positive experiences. Highly recommend."
"They never answer the phones, and when they do the rude. I don’t know the gentleman‘s name but if you’re not happy, you need to leave. But the phone would ring and ring for at least 20 minutes before somebody picks up. I noticed the reviews of people of been writing is the same thing so you think they would do something about it."
"The staff are always kind, however they consistently under estimate the amount of time needed to get a script filled. First couple times the Dr would send it over, and 1-3 hours later I go in and they have not even started to process it. Once they said 15 min, so I waited. Another time they said another hour more and 2.5 hours later I call and they say it will be 30 min and to "come on down". Seems like they are really understaffed."
"This low rating mostly is for the pharmacy. Their incompetence is astounding. Calling me saying prescriptions are ready and then I arrive and they are not. Prescriptions called in days prior never filled. And the employees in the grocery store are way less friendly than any other Publix locations I have been to. Not clear on why either of the issues exist because the store appears to be less busy than most other locations. Totally dissatisfied!"
"The manager Carlos Salazar really needs to understand customer service. He was rude and condescending. Didn't even address the issue with us and we were standing right there yet he talked about is to the cashier. My dads an elderly man so I accompany him to help him and I'm glad I was there otherwise I can't imagine how he would of treated my father. Needless to say we will never use the services at this publix. We rather go out of our way to get better service"
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