Best Buy

"I'm giving an overall 3 but the store in general is a 1 at best! I went in for a screen protector for my phone. The person at the phone counter was rude and unhelpful, and didn't want to be bothered. He just sent me in a general direction and left me to figure it out on my own. The only reason I'm giving 3 stars is because both Ace and Melissa went above and beyond to help me - outside of their areas! They both deserve 5s! The rest of the staff was not attentive to customers. I had to get on a list to look at watches and watched 3 people standing around - only to be rushed when somebody finally helped me because somebody else needed the keys. I was planning to buy a watch but decided against it because i was rushed.. and I was also told I'd have to take the open box watches to the register to find the price. Thanks to Ace and Melissa for being the only real customer service in the store!!"

"Daniel was awesome helping me find a laptop. I told him my criteria, he knew his products so well he was able to narrow down my choices smoothly. Then, he found the perfect HP product that was a special with an unbeatable price as a Total Tech member. Instead of walking away to think about it and price shop, I bought it right then. Thank you, Daniel!"

"Purchased on line and picked up in store, I didn't shop anything else while there. The on line purchase was easy and in store pickup went smooth. Plenty of parking but arranged at an angle to the building resulting in a long walk. Staff was courteous, store was clean."

"If it was not for Elizabeth aka Liz!! I’m glad Best Buy realized their gem in the company and placed her as a manager. I’m not an easy person to deal with especially as a consumer! But let me tell you, the care and patience Liz displayed was above and beyond!! I’m a nurse and I work almost everyday & she was considerate of my jam packed schedule because as I told her I barely have time for myself let alone to keep coming to Best Buy for the same issue. Since the first time I had an issue Liz has been the go to person. And if no one could fix it or help me, Liz could! She made me feel like a valued customer and that’s hard to do! Liz was open and transparent with me. She there throughout this long drawn out process which took over a month!! I just want to thank God for putting the right people in my path to get me a resolution and made me a satisfied total protection member. May God bless Liz and every other worker that is truly about customer satisfaction!"

"Very knowledgeable about their products. Took 60 seconds to get help, TWO employees came to help & stayed to help until we had what we wanted. They made my daughter's first iPhone experience, a great one!! Thank you Best Buy. You guys are awesome!!"