Walmart Pharmacy 9301 Pine Forest Road, Pensacola, FL 32534

"Honestly, I’m perplexed by the bad reviews. I’ve been using this pharmacy for coming up on a year now. Every single staff member has been kind & cheerful. They talk to my son when he’s w/ me. They’ve given me info for things unrelated to my prescriptions. Always greeted w/ a smile. Anytime I had an issue, they solved it quickly & efficiently. I love this pharmacy & their drive thru window. We travel for a living & this has been my favorite pharmacy hands down."

"I called to request a refill and Rachel explained it wasn’t ready, the prescription was written incorrectly and I was trying to clarify that so I could call my doctor. She hung up on me so I called back to speak with the pharmacy manager and she said (Tom) he is busy with a customer and she says “Oh you will wait” and leaves me on hold so I drive to the pharmacy to speak with Tom myself. WHATEVER YOU DO NOT TAKE YOUR PRESCRIPTIONS HERE"

"I've never had a problem when going here. We know the pharmacist by name and there's never a line when I pick up my kids prescriptions. I'd defiantly recommend to friends and family."

"Oh no!! This the worst pharmacy ever!! No wonder no line almost all the time ! Too hassle to ring the bell every time u use drive thru. Many times once u drop your prescription they will tell u come back 2-3 hrs then when u come back you’re expecting my meds are ready but not still have to come back or wait more mins. Last time I drop my prescription it was only 11am they tell me to come back after 3 the lady said because they take they’re break @1:30 so they will close then when I came back like around 4pm they said it was not ready yet , same thing happened again come back at 12 still not ready. I don’t know never happened to me @ CVS or Walgreens I guess this is the last time I will drop my prescription here . Very bad customer service!! NO STAR for this pharmacy they don’t deserve any stars here!!!! Bad Bad Bad!!!!"

"For some reason this pharmacy couldn't get my prescriptions correct. I was told my prescriptions were cancelled the same day my doctor called them in to be refilled. I have used this pharmacy for awhile, but I find that the more new people that appear behind the counter, the lower the competency and customer service level drops. They really need to hire more knowledgeable staff."