Kobe’s Cuts Salon Suites

"Nobody touches my hair besides Kobe From Clermont out 10/10"

"Booked an appointment on Booksy for 1pm and they make you pay half of the service fee showed up and barber wasn't gonna be there til 3 Still haven't gotten a refund or even contacted about it. Shout out to the barbershop in the plaza nextdoor (by dds discount) for not making me feel like I wasted time and money Absolutely saved my day."

"Best barbershop, best barber in Orlando hands down"

"The greatest barber in Orlando been cutting my hair since I was 3"

"The owner/barber was EXTREMELY RUDE AND UNREASONABLE (If he's not repentant pride will destroy him and everything he's built). My son's cut was nice but the customer service was horrible. I made an appointment for my son. The appointment was at 1:30pm I dropped my son of at 1:22pm. At 2:10pm when I returned he was sitting on the floor waiting his turn. I was told by the barber very aggressively "It's 3 people in front of him and they have an appointment so he has to wait his turn. They booked 3 at 1 time." My son called me at 4:30pm when he finished getting his haircut. Online the appointment duration says 25 minutes. It took 3 hours and my son has locs at the top! I can understand being delayed and overbooked by 1 or 2 appointments but I do not understand allowing customers to book MULTIPLE appointments for 1 slot and NOT COMMUNICATING this upfront to set a proper expectation. My phone number was included with my 50% deposit and I texted to inquire about them taking cards. He could've easily responded with "I'm running 2 appointment behind" or SOMETHING. When I spoke to the Barber after the appointment to ask for some sort of compensation/discount/credit for the EXTREME DELAY (thinking he had good customer service as his IG page and booking site indicates), he told me that "I am not giving you anything ma'am! You need to understand that it is back to school and I am considering everyone so there is going to be delays. If this was a regular day...but it's back to school so you need to understand." After he finished his rant, I proceeded to speak about him allowing people to book multiple appointments in one slot and NOT COMMUNICATING the length of the wait upfront, he interrupted me saying "I don't have time. Just don't book no more!" and got off the phone. VERY RUDE! WHAT ABOUT MY TIME and MY SON'S TIME? WE CAN'T GET OUR TIME BACK! Now he has lost two great tipping customers over trying to make a quick bag (he was also my barber). #PissPoorCustomerService"