Walgreens Pharmacy

"We need to start complaining to Medicare & our Insurance providers for turning our Pharmacists into Dr's. The reason I just spent 1 1/2 hrs on hold 2 times & got cut off each time, is because Walgreens is too busy playing Dr & giving Flu & Covid shots! Ever since the pandemic & they were forced to do Covid shots, the customer service has went way down hill. We can't get thru on the phone & if we do, it's after waiting forever. They're ALWAYS short handed or training new people, so things get messed up. My NEW Dr, just told me that he DOESN'T CARRY ANY VACCINES at all in his office! Even though the Pneumonia vaccine is ONLY supposed to be given by your Dr. So yes, Walgreens has severe problems with their service, but alot of it stems from them being forced to play Dr. IF YOU WANT TO BE PART OF THE SOLUTION, HOLD YOUR DR ACCOUNTABLE &DEMAND THAT THEY DO YOUR VACCINES, instead of making you go to the pharmacy. If you go to the pharmacy to get vaccines & you have the option to get it done by your Dr, then you are part of the problem!."

"I was on the phone from 7PM to 7:30PM to notify the pharmacy I was driving from Marion Oaks per Marion Oaks Walgreens pharmacy instruction. I had to call back multiple times because they would answer and then hang up and I'd have to go through the process all over again. I just had surgery and this is the last thing I needed. I didn't appreciate the attitude once I got there either. I'm aloud to be disappointed with poor customer service. If you don't like it, then do a better job. When I got there three employees were in the pharmacy and only one person in line. Do better. And apologize when you're wrong. Everyone is understaffed you guys were not over burdened at the time and just didn't want to answer the phone."

"Drive thru RX pickup takes 20 minutes per car at its fastest. Dave expensive gasoline by picking up RX s inside. Not many parking spaces if you do go inside. Poor planning."

"This Walgreens has really gone downhill. They have a problem with a prescription and I am supposed to call the pharmacy to get it straightened out. I have been on hold for 1hour and 45 minutes so far. I don't find this acceptable. Last time I had 4 prescriptions to pick up. They texted me that the prescriptions were ready, I went to pick them up and they weren't ready. This happened 4 times. This store is a mess."

"Nice customer service clean and then very good experience there I go again and again I enjoyed my experience a lot"