Wendy's 12415 Biscayne Boulevard, North Miami, FL 33181

"It was actually served quickly and was good"

"They asked to wait for their signal before going to the pickup window; there was nobody else going thru the drive-through."

"I have never been in a drive through where drivers are asked to back up because their order is not ready as opposed to pull forward. Car in front of me is in drive through line. Not at either window with hazard lights on. I go around the car to the window, and then told to go back behind the car with the hazard lights on, because her food is not ready. If her food wasn't ready, either let her stay at the window or pull forward and bring her food out when it is ready. I'm starting to prefer robots over idiots"

"As much as I like Wendy's and believe it is the best fast food place to eat, I can't rate it high on this occasion as the service was abysmal because all employees but One (lady that made the sandwiches for my order) were jaded! Yes! They were moving around as if they were lifeless. No one could understand any word I said. I had a special request that I think I went through 3 managers to try to explain and was turned down in the end. (I needed a larger container for the frosties i ordered, because of transportation reasons, for more comfortable carryout). The manager looked clueless and disregarded my concern. Absolutely no problem solving skills here. How these people are managers is startling. Kudos to the one lady who made my sandwiches and did the work for three other employees who forgot my fries, didn't give me a carryout bag, and skipped utensils and condiments. I forgot to notice her name. Best Employee and human being there! :)"

"Bad service employee watching a movie on his cel store dirty all menus off no ice on soda machine fllor grease food over cook and employees not care about service"