Southwest Florida Pools LLC 3909 Southeast 15th Place, Cape Coral, FL 33904

"A big shout out to our technician Anthony Vanni. He’s always looking out for our pool to keep it in excellent condition."

"DO NOT USE THIS COMPANY!! Horrible experience. They were great at first, but after just a few visits, Tylor stopped coming at all after Feb 7th. I developed what looked like sand banks in the bottom of the pool- turns out it was precipitated Calcium. I contacted him to tell him about it on 3/5 and he said he would be out on Monday 3/7. He never showed and stopped responding to all requests for contact. They have been charging my bank account twice a month, though it was only supposed to be once a month. They just charged me again on 3/24 though we tried to stop it. My filter was destroyed and my pool and spa chemicals are all out of whack. I think this is just a scam to get your financial information so they can keep charging you, hoping that you are out of town and do not notice that they are literally not even showing up to your house. DO NOT USE THIS COMPANY!! Update 3/25 - they are sending me ANOTHER INVOICE, due to hit my ACH on 1 Apr. this, despite the fact that right in the invoice it says it is supposed to be paid 1 time a month on the 11th. This is a scam!!"

"Please DO NOT USE this business for your pool service. We paid him to service 2 of our properties and paid him 1st month in advance, at his request. There was a delay on our part for 1 pool. He serviced 1 pool on Dec. 10th and never came back to service either pool. I reached out several times and after a week he returned a text saying his phone was broken and he was coming on Friday to service both pools. He never showed and continues to not answer my calls or text. DO NOT PAY IN ADVACE because he does not show or return calls or text. I verified the date with the check written on Dec 8th and cashed on Dec 10th. I contacted you on 12/17/21 and asked when you were returning to clean both pools with no response until 12/21. (after several calls and text). You then said you would be out Friday between 1-2. I advised you then I was disappointed you skipped a week (Dec 17th) and you reported your phone was broken. Not sure why that stopped you from cleaning either pool. I still have not heard if you are giving me a refund on the month in advance that was paid on 12/10/21. Small business is not an excuse for no service or response."

"I was with a bigger company, & as a small business owner myself, I felt like the bigger company wasn’t giving me the BANG FOR MY BUCK! So when I called Southwest Florida Pools LLC & spoke with Tylor, I knew he would be a great fit. He came out & explained the best route for my pool, with it being smaller than most, but in a bad area due to some trees, he was able to talk to me about a better routine & how everything works! Would definitely recommend to family & friends!"

"Tylor was very professional and actually cared about our pool. Highly recommend to anybody looking for a pool service!"