Family Dollar 4665 Cortez Road West, Bradenton, FL 34210

"Though I had a negative experience from one of the employees by the name of Fernando, I still rate this store a 5 due to the quality of service provided by the other employees. Today I ran into to grab a few sandwich bags and laundry soap and as I put my things on the counter a young MAN by the name FERNANDO made a frustrated sound as he walked up to check me out…. I understand he may have been having a bad day so since he didn’t greet me I greeted him and said hello, he rolled his eyes and never spoke as he turn off the light at the register I was standing at and start moving my items to another register while slamming them on the co. At that time I said you know what Fernando you seem to be pretty busy, so can you have someone else check me out? His reply was yea and I don’t care I don’t have to greet you! I said you should but you have a blessed day and I’ll wait for someone else, he said I don’t need any blessings I’m not a god fearing person. Another associate called store manager by the name of Annie whom was very courteous and handled the situation in a professional manner! As I was explaining to Miss Annie what had taken place as well as telling her I never try to push my religion on anyone, Fernando started this evil laughing episode and Mrs Annie asked him to please go to the back! I will continue shopping here because of employees like Mrs Annie and I hope Fernando learns how to deal with customers or doesn’t work directly with them!"

"Very messy store and very unorganized however, the staff are always pleasant and kind, so that is why I continue to go plus the prices are decent."

"When I came in here yesterday I was charged four times for two items each when I only had one each I was ringed up by this lady when blond hair and she has a ponytail so when I put my stuff in my car and checked my receipt I saw I was charged for two items extra so then I went back in to request a refund from this lady named Melinda and she was very rude about it she was like what’s a dollar difference when they scammed me out of 21 dollars so then they gave me the refund but only eleven dollars in they kept the two items which I still technically paid for. Then when I went back this morning to get the rest of my money back the guy working was like he can’t do a refund because he don’t want to get in trouble since his manager won’t be in until tomorrow but when I called yesterday they told me to come in to get the rest of my money back."

"The lady they have as a manager here racial profile my daughter I sent her in there for a fan for me and this lady followed my daughter around and looked her in the eyes and said little girl I'm watching you your not stealing in my store . She had the other workers follow my daughter around . Watching her my daughter is 15 and has no reason to steal she has everything she wants . My daughter is Hispanic she also made my cry in the store Infront of everyone HER NAME WAS Annie and she is supposed to be a manager"