Coastal Pools & Spas Inc 7730 Little Road, New Port Richey, FL 34654

"More likely They're scams. Very bad service. After I send the money for shell. Never come back. I call them all I has the message I call you back, They're been running from me for two months from now. And now I got the letter from management NTO. Said they push the Liens in my house. Because they took my money but not pay for concrete pools. Is anyone else in the same situation with, let me know so I can push my case together with state Florida?"

"Coastal pools and Spas should not be allowed to conduct business in anyway shape or form. We agree not only with every complaint on here but we are going to gather up all the unsatisfied consumers to not only sue for costs that we are incurred to get our job complete but to further sue the corporation and all the company officers personally for taking consumers money and spending it for " personal" expenses. Amongst other illegal activities the persons running this company should be tried criminally as they have taken advantage of Senior citizens ++. They lie repeatedly, never do complete they work that has been paid for and scheme ways to get your money. My Wife has Cancer stage 4 and her dyeing wish was to have a nice pool to relax and taken in a beautiful back yard and pool. Instead after a year later (months longer than promised) we have an unfinished job needing to spend an additional 20,ooo dollars to finish the job... What is dramatically worse is we really needed the money spent to have other contractors finish what they did not, to help keep her alive in her cancer treatments... This goes way beyond criminal! Jailing them would be to let them off easy! Stay Away at all costs!!!"

"As most people know long term relationships are hard to maintain. That goes for business too. Coastal Pools and Spas constructed our pool almost 12 years ago. Their work was excellent and the staff was very professional. We are happy with our pool. A few weeks ago we decided to have our pool professionally cleaned, balanced, the light repaired and some pavers reseated. I was pleasantly surprised to find that Coastal Pools and Spas survived the economic downturn from 2008 to 2014. I called and scheduled an appointment for an estimate. The estimate was fair and the work was completed in two days. Kyle and Jeff we’re outstanding and their work was impeccable. Our pool looks beautiful and just like it did when it was built. This is definitely a company that values their customers and I would highly recommend them for your pool construction and repair needs."

"I want to thank all of the satisfied customers we have had over the past 20 years and over 1500 new swimming pools. This service is great for business, unfortunately most people that review are dissatisfied clients. I want to five star the nearly 1450 that didn't post a review in this cyber world we life in. If you are business owner or if you have ever been bullied on line you can understand how disheartening reviews might be. I will continue to strive for customer satisfaction. God Bless and keep swimming."

"Coastal Pools and Spas "finished" our pool in May of 2013. They stared November 1, 2012. In our contract they stated it would be completed in 8 weeks. It obviously took much longer than that. They mailed us a draw schedule (when the payments would be collected). The draw schedule states clearly that all payments would be collected for the work after it is completed. However, they demanding payment before starting the work at each level. They would not invoice us unless asked. They instead would call and tell us they needed the money that day. They stole the brick pavers off of our property after we paid for them. We demanded they be return and they would not return them. Several months later after they were asking for payment once again we refused to pa them until we received our pavers back and certain items were installed. They filled our pool with water before installing the baby gate. The next day after it was filled I was packing school lunches to find our two year old outside squatting next to the pool with his hand in the water. After emailing them and calling them they avoided us. They installed the gate 10 days later and they knew that we had a little one that could not swim. Then our safety inspection failed because the baby gate would not latch correctly. We paid for the pool in full and they never paid our shell company so now the shell company has put a lien on our home. Our electrical was done all wrong and resulted in shorts and us having to hire another company to come out and do all of the work over again. This company is absolutely horrible with contracts, customer service, and craftsmanship. We have met another couple who used them as well and they stole their brick pavers as well and were selling them in front of their business on Little Road. They ended up not completing their pool at all and this couple had to hire another pool company to finish everything. If you are considering using this company because your quote is cheaper than everyone else think twice and remember you get what you pay for and there is a reason they are giving you a lower quote."