Azure Pool and Deck Design, Inc. 20451 South Tamiami Trail, Estero, FL 33928

"We had a dated lanai and pool area that needed a full restore. We wanted an update on the pavers, a pool cage added and a resurface on the pool. Jason, our salesman, did a tremendous job walking us through every step and helping select our pavers, tile and finish. The new pool cage was even better than expected. The new coping and finish on the pool is absolutely amazing!! Hats off to the entire team at Azure!! You transformed our entire home with this renovation! Thank you!"

"Their staff was friendly when you connected with them and the turn around time was pretty decent but I would not reccomend them. Summary of a brand new pool build started in 2022: - I never had a walk through before build as they promised, and when I did finally get one, the rebar was already laid. I asked for a porch that stretched from one end of my house to the other several times, but they built it was a foot short on one side, resulting in $4k upcharge to fix and $700 upcharge for the fence. The photo plans they showed looked correct but the measurements were off. I didn't realize I had to check their math. - I asked for 5 inch heavy gutter, paid $3k for it and 3 months went by and i had to call several times to asked where/when it was going to be installed. Turned out he forgot about it but cashed the check and prices went up so only got a standard but I could pay more (again) - The pool was not maintained after they filled it with water and the pool finished developed several slotches and when asking about it they said it's normal, or if i wanted to fix it they could drain it and scrub it with peroxide and refill for about $7k. Their response was "but i dont think it looks too bad so I wouldnt worry about it." - Arguably the worst part was they built the auto drain an a hole at the side of our house by the foundation and does not drain because there is no incline. When asking their project manager why they put it here he stated Azure assumes clients dont want to look at it in an obvious place so they hide it out of sight for cosmetics, not function. I asked for 4 months for help with this and when i finally got a response they said its no longer under warranty and told me I had to dig a trench myself to fix it or hire a landscape company. - Since the build I have had to fix a broken seal for $200, the salt cell went out less than a year from when it was filled for $1300. They are very good on all of it to somehow make it something out of their control."

"We hired Azure for our pool/lanai project based on almost unanimous 5 star reviews, despite having to sign the most one-sided contract. Naturally we were expecting a wonderful experience. Our salesman, Jason, was very good and helpful. Unfortunately, we had some issues with the project manager regarding delays and a lack of communications. Also, as with any major project, some of the work was not perfect initially, but in the end, Eddie, the owner was extremely responsive to our concerns, took care of all our issues, and made everything right. We would whole heartedly recommend Azure Pool and Deck Design."

"We are very pleased with our decision to go with Azure Pool & Deck Design for our re-tile and pool resurfacing. The crew were very professional and skilled. I was impressed with how carefully they set the tiles to ensure they were straight and level. It really makes a difference in the final product when they take their time and do it right. We are very pleased and impressed with the final result! I recommended Azure to a friend down the street and I am sure he will be equally pleased with their work."

"Azure Pool and Deck Design exceeded our expectations. The entire crew (design, demo, build, hardscape, final finish) are experts in their craft. We truly enjoyed working with the team. Project was done on time with talented people. The final result is stunning. We have already recommended Azure to many neighbors and friends."