ETC. Café & Gifts 1000 East Atlantic Avenue, Delray Beach, FL 33483

"Used to be my favorite coffee shop!! Cute area to work from in the morning and the friendliest workers. Unfortunately they recently quit serving Counter Culture coffee and raised the prices."

"Fresh baked goods are just out of this world - well, not quite if you've been to Europe but boy are the croissants and other pastries great. Check out the BEST Del Ray smoohie that packs a 30 gram protein punch that you can Amp up to 38 grams by substituting milk for the juice."

"We had breakfast here with my friends before a spa day and the boy working as a cashier was completely rude and making fun of us. While talking and decided what we going to order he interrupted yelling “talk one at the time” (we were not even ordering yet) and when trying to pay he was rolling his eyes at us and laughing with the other girl that was preparing the coffees. The only kind person at this cafe is a latina lady that tried to give us the best service she could, while these 2 young adults were busy mistreating clients. If you have to make some time before your reservation’s just go anywhere else!"

"Total rip off! I’ve gone to this cafe for years, but recently they had price increases. I ordered oat milk latte… it cost $3 to add one pump of a flavor. They also did not ask me what size I wanted and charged me for a large anyways. It barely tasted like coffee… just like milk. They also charge a 15% gratuity on all transactions, which is in fine print on their price list. They then ask for additional4 gratuitywhen you pay. When I asked why the total was so high, the cashier mentioned nothing about the added gratuity or cost of flavor pump. She then watched me add additional gratuity knowing I didn’t see the fine print. I buy coffee out often and know it’s not cheap, but $14 for a mediocre iced latte is ridiculous. Guess I’ll be sticking to Starbucks!"

"Customer service was lacking big time. The first people at the counter were nice. The individuals who pour my coffee were terrible. First didn’t even call ask how much cream I may have wanted in my coffee. Didn’t ask if I wanted sugar. When I asked for sugar packets it was just a quick “which one” without ever looking at me. The coffee itself was pathetic for what I paid for and to have such non existent customer service just made it worse."