Dunkin' 1110 East Highway 50, Clermont, FL 34711

"I gave 2 stars because it wasn't the donuts or coffee I had a problem with. When I walked in, the music was extremely loud. I couldn't even hear myself think. There was only 1 person in front of me and no one in the drive thru, and I waited 10 minutes to place my order. There was no, "I'll be with you shortly or anything." Then, to top it off, the cashier gets aggrevated with me because she can't hear me. (Freakin incredible), I can't hear her, she can't hear me. Then she throws up her hands and says to her coworker, "I don't know what she's saying." And proceeds to give me attitude which I did not appreciate because it was not my fault. I even said the music is too loud. I can't hear you, and she just liked at me like I was stupid. But at least the coffee and donuts tasted good."

"Went this morning to order a coffee. I change my order daily always trying something new. When I arrived to the window I asked for a minute to look over the menu, maybe 30 seconds went by before I was rushed to order. I got to the window to get my coffee asked for some creamers on the side and was given an attitude for that so I just told them I didn’t want it anymore. Hopefully this location gets some better customer service."

"Not sure what all the negative reviews are about this DD location, we had a great experience! The food was fresh, coffee was very good, the service was attentive, the servers were quick, had a polite and lively interaction with us and looked to be having a good time at work. The location was clean inside and out. Really not sure what more folks could hope for at a Dunkin’ Donuts, maybe they felt they should have a red carpet for them? Folks who tend to “ask for the manager” for every little thing tend to be unhappy about most things anyway. We were here in the a.m. for breakfast, it was a nice atmosphere in which to wait while waiting for my car to get an oil change nearby. I saw the cars in the drive-thru go through the line at a decent speed while the employees inside hustled to get everyone served quickly."

"Do yourself a favor and go to literally any other location. Essence was our cashier and drive thru person, and needs to work somewhere else other than customer service. After our horrible experience and her attitude problem, I asked for a manager. She said there wasn't one available, closed the window and walked off. If she worked for me, that would've been her last shift. When I call the store to try and get a hold of a manager, no one answers the phone. Save your happiness and energy for a business who has staff that actually like people."