Starbucks

"Overall, the drinks here are pretty decent and the staff is friendly enough. They are much more efficient than the other Starbucks and even during peak hours, the orders come within a reasonable amount of time. They also make drinks much better than the Starbucks at Reitz Union and Marston, and slightly better than the one at the Hub. That being said, this place declines in quality around finals/pre-winter break period. When I went here around this time, they didn't fill my venti drink the whole way (they filled it at around 4/5 the size of the cup) and the drinks overall didn't taste as good."

"I waited literally a total of 32 minutes for my order even though when I showed up I was only second in line and there were barely any people there. 32 minutes. Like how is that okay? They used the excuse “we only have 1 oven” which I understand and am willing to wait longer, but they were so disorganized and did everything out of order. So many people who had ordered 10, 20, 30 minutes after me were getting their order first…Literally makes no sense. And the worst part was, when I tried to talk to them and ask them to check on my order, they literally refused to and blamed it on the oven issue, even though I told them there was clearly another problem happening since I had been waiting 30 minutes for my order, while at least 15 other people got their food orders much earlier than me, even though they ordered way after. I also saw at least 5 other people walk up to staff with the the same issue and the staff refused to acknowledge that they may have been doing something wrong and refused to check anyone’s order. They were incredibly rude and dismissed everyone’s concerns, even after I told them the situation. Is it really that hard to make the food items in order of how they were ordered? Or at least acknowledge customer’s concerns before immediately dismissing them? This has literally never happened to me at any other Starbucks before. I am beyond annoyed. I understand mistakes happen and orders may get mixed up, but workers should have the decency to help mend these mistakes and realize that they may have done something wrong. The 2 workers I spoke to also used an incredibly rude tone/words and showed no concern for any customers whatsoever. I’m actually shocked how these people are hired."

"This Starbucks is usually pretty busy considering it is inside of the library. Still, when I went I got my food pretty quickly. I got the egg and bacon sandwich and I didn’t really like it. The bread was really dry. Their coffee is good though and like any other Starbucks. Also they don’t take gift cards at this location as do any other Starbucks that are on campus."

"I had an exceptional experience at this Starbucks. The quality and portion sizes exceeded my expectations, leaving me thoroughly satisfied. The staff members were both friendly and professional, ensuring a pleasant visit. Undoubtedly, it stands out as one of the top choices on the UF campus."

"good customer service, always has a great smile . Know Your Order fast, they have a good knowledge. And every time I visit this branch they always be friendly and that makes me feel good. Thank you"